Gucci Client Advisor
About Gucci
Gucci, a distinguished name in the luxury fashion industry, operates under the prestigious Kering Group, known for its commitment to excellence and innovation. As an employer, Gucci offers a dynamic and inclusive environment where creativity and passion are celebrated. Employees are encouraged to embody the brand's rich heritage while contributing to its modern evolution.
Join Gucci in Houston as a Client Advisor, providing exceptional service and embodying the brand's luxury ethos. Apply now to be part of a dynamic team in the fashion industry.
Role & Responsibilities
- Achieve or exceed individual and store sales targets, enhancing business development.
- Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and utilize customer data for relationship building and personalized client development.
- Maintain an organized client book, ensuring regular client contact and follow-up.
- Advise clients on fashion trends and luxury market developments, demonstrating passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold Gucci's visual display standards for all products.
- Keep stock room organized and adhere to Gucci's image standards.
- Follow all company policies and procedures.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or customer service experience.
- Proven ability to exceed sales targets and build lasting client relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative spirit.
- Ability to thrive in a fast-paced environment.
- Flexibility to adapt to diverse customer needs.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Houston, Texas, USA, with easy access to Houston.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within the Kering Group.
Culture
Gucci fosters a culture of inclusivity and innovation, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values creativity, passion, and a commitment to excellence, creating an environment where employees can thrive and contribute to Gucci's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.