Gucci Client Advisor
Join Gucci in Houston as a Client Advisor, where passion for luxury fashion meets exceptional customer service. Be part of a dynamic team in a prestigious global brand.
Overview
Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative approach to fashion and luxury. As an employer, Gucci offers a dynamic work environment that fosters creativity and excellence, providing employees with the opportunity to be part of a global leader in the fashion industry. The brand is committed to inclusivity and accessibility, ensuring a supportive and diverse workplace.
Role & Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals through high-quality sales and customer service.
- Capture and utilize meaningful customer data to build relationships and personalize client development.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Discuss fashion trends and developments in the luxury market with clients.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in accordance with Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci's image standards and guidelines.
- Follow all company policies and procedures.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive and exceed sales results and build lasting relationships.
- Excellent oral and written communication skills.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative spirit.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years of experience in luxury fashion sales or a similar customer service role is required.
Education
Bachelor's Degree preferred.
Workplace
The role is situated in Houston, Texas, USA. There are currently 43 open positions in Houston on Cerulean, with 2 added recently. Within Texas, Cerulean currently features 186 open roles, including 10 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees. The company is an equal opportunity employer, ensuring a diverse and supportive work environment.
Culture
Gucci fosters a culture of innovation and creativity, encouraging employees to break new ground in the fashion industry. The workplace is characterized by a commitment to inclusivity, collaboration, and personal growth, where each individual's unique contributions are valued and amplified.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.