Gucci Client Advisor
Join Gucci in Houston as a Client Advisor, delivering exceptional service and luxury experiences. Ideal candidates will have 3+ years in luxury sales and a passion for fashion.
Overview
Gucci, a distinguished brand under the Kering conglomerate, is renowned for its innovative and luxurious fashion offerings. As an employer, Gucci is committed to fostering a dynamic and inclusive workplace that encourages creativity and excellence. The brand is dedicated to delivering exceptional service and maintaining its esteemed reputation in the luxury fashion industry.
Role & Responsibilities
- Consistently achieve or exceed individual and store sales goals to drive business growth.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and utilize meaningful customer data using CRM tools to build and personalize client relationships.
- Maintain an organized client book, regularly contacting clients and following up on sales or requests.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
- Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci's visual standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci's image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or similar customer service experience.
- Proven ability to exceed sales targets and build lasting relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative spirit.
- Ability to thrive in a fast-paced environment.
- Flexibility to adapt to different customer needs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Education
Bachelor’s Degree preferred.
Workplace
The role is situated in Houston, Texas, USA. There are currently 43 open positions in Houston on Cerulean, with 2 added recently. Within Texas, Cerulean currently features 186 open roles, including 10 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Benefits
Gucci offers a comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging a collaborative and innovative work environment. The brand values creativity, diversity, and the empowerment of its employees, promoting a community united by a passion for breaking new ground in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.