Gucci Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci Client Advisor position in Ho Chi Minh, Vietnam. Join a luxury retail team delivering personalized client experiences across in-store and remote channels.
Role & Responsibilities
- Proactively engage clients and establish strong, lasting relationships through best-in-class service delivered both in-store and remotely
- Deliver personalized, client-centric experiences that foster brand loyalty and encourage repeat business
- Develop and recruit new clients whilst nurturing existing relationships by discovering their needs, aspirations, and lifestyle preferences
- Drive individual and collective sales results by monitoring KPIs, maximizing selling opportunities, and employing effective cross-selling and upselling techniques
- Leverage in-store technology and virtual appointment platforms to ensure seamless, relevant client experiences
- Collect and utilize meaningful client information to customize service and create value through insights on local lifestyle trends including theatre, arts, and travel
- Present the collection and products using Gucci brand standards, storytelling, and honest styling advice to facilitate informed purchasing decisions
- Maintain a 'One-Gucci-Client' perspective across all transactions including purchases, exchanges, returns, and repairs
- Proactively attend product knowledge and selling technique trainings to remain current with fashion trends and competitive landscape
- Foster open, collaborative communication with team members and propose effective solutions to enhance collective performance
Qualifications
- Demonstrable experience in luxury retail or client-facing sales roles
- Exceptional interpersonal and communication skills with ability to build rapport and foster genuine client relationships
- Strong selling acumen combined with natural warmth and elevated manner of service delivery
- Knowledge of current fashion trends, lifestyle insights, and competitive landscape in the luxury sector
- Proficiency with retail technology systems and digital sales platforms
- Ability to balance individual targets with collective team objectives
- Passion for the Gucci brand philosophy, values, and lifestyle aesthetic
Skills
Experience
Proven experience in luxury retail sales, client advisory roles, or omni-channel sales environments is preferred. Experience managing client relationships across both physical and digital touchpoints, or demonstrated success in driving sales targets through personalized service delivery, would be advantageous.
Education
Secondary education or equivalent; further education in fashion, luxury goods, or business is advantageous but not required.
Workplace
This position is based in Ho Chi Minh City, Ho Chi Minh, Vietnam.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Services Associate», «Luxury Sales Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.