Gucci Client Advisor
Join Gucci in Hoan Kiem District, Vietnam as a Client Advisor. Engage with clients, achieve sales targets, and represent the brand with excellence.
Overview
Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative approach to luxury fashion. As an employer, Gucci offers a dynamic and inclusive environment that encourages creativity and professional growth. The brand is committed to excellence and sustainability, making it a leader in the global luxury market.
Role & Responsibilities
- Maintain and expand the clientele base through active engagement and exceptional client service.
- Act as a Brand Ambassador, promoting brand vision to foster consumer loyalty.
- Achieve monthly sales objectives proactively.
- Independently manage client inquiries and requests, including after-sales services.
- Provide exceptional service standards, offering suggestions and anticipating future needs.
- Continuously learn about best sellers, new arrivals, and product knowledge across all categories.
- Collaborate with team members to prioritize client needs.
- Work with the Visual Merchandising team to ensure alignment with global visual guidelines.
- Adhere to all in-store standard operating procedures.
- Assist with cashiering and daily closing settlements.
- Manage stock receiving and packing in assigned categories.
- Conduct inventory scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
Skills
Experience
Previous experience in luxury retail or a similar client-facing role is preferred.
Workplace
The role is situated in Hanoi, Hanoi, Vietnam. There are currently 4 open positions in Hanoi on Cerulean. Across Vietnam, Cerulean lists 18 open roles.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering group.
Culture
Gucci fosters a culture of innovation and inclusivity, where creativity is encouraged, and diversity is celebrated. The workplace environment is dynamic, with a focus on sustainability and excellence, reflecting the brand's commitment to leading the luxury fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.