Gucci Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Nov 5, 2025

Join Gucci in Hangzhou as a Client Advisor, offering exceptional service in the luxury fashion industry. Be part of the Kering Group's dynamic team.

Overview

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and elegant designs in the luxury fashion industry. As a part of Kering, Gucci benefits from the conglomerate's global reach and commitment to sustainable luxury, offering employees a dynamic and inspiring work environment.

Role & Responsibilities

  • Provide exceptional customer service by understanding client needs and offering tailored solutions.
  • Maintain in-depth knowledge of Gucci products and the latest fashion trends.
  • Build and nurture long-term relationships with clients to foster brand loyalty.
  • Achieve individual and store sales targets through effective client engagement.
  • Ensure the store's visual merchandising standards are met and maintained.

Qualifications

  • Previous experience in luxury retail or a similar customer-focused role.
  • Proficiency in Mandarin and English.
  • Strong understanding of the luxury fashion industry and market trends.
  • Ability to work in a fast-paced, dynamic environment.

Skills

Excellent communication and interpersonal skills. Strong sales and negotiation abilities. Customer-centric approach with attention to detail. Proficient in using retail management software.

Experience

A minimum of 2 years in luxury retail or a high-end customer service environment is required.

Education

Bachelor's degree in Fashion, Business, or a related field is preferred.

Workplace

This position is based in Hangzhou, Zhejiang, China, within easy reach of Shanghai. Cerulean lists 76 open roles in Hangzhou, including 1 posted recently. The broader Zhejiang area accounts for 117 active listings on Cerulean, 1 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.

Benefits

Competitive salary with performance-based incentives, comprehensive health benefits, and opportunities for professional development within the Kering Group.

Culture

Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, providing a supportive and empowering environment for all team members.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.