Gucci Client Advisor
Gucci is hiring a Client Advisor in Glendale, CA to deliver luxury client service and drive sales at the Glendale store.
Overview
Gucci is an iconic Italian luxury house renowned for its fashion, leather goods and accessories. As part of the Kering group, the brand combines creativity, craftsmanship and a contemporary approach to luxury. Gucci operates a global retail footprint and is recognised for its emphasis on elevated client service and experiential in-store environments.
Role & Responsibilities
- Act as the Gucci brand ambassador by delivering best-in-class, personalised client service both in-store and remotely to build long-term client relationships.
- Proactively engage, recruit and develop a client base; identify client needs and use storytelling and expert product knowledge to recommend appropriate products and styling.
- Drive individual and store sales results through effective selling techniques, cross-sell and upsell, and by promoting virtual appointments and distance sales.
- Leverage in-store technology to capture meaningful client information, ensure smooth client interactions, and maintain accurate POS transactions and client records.
- Maintain a One‑Gucci client perspective across returns, exchanges and repairs to ensure consistent client experience.
- Support store operations including stock maintenance and inventories, uphold loss-prevention policies, and manage general store administration.
- Contribute to visual merchandising in line with Gucci visual standards and maintain grooming standards consistent with company policy.
Qualifications
- Minimum 2+ years of luxury fashion sales experience with a demonstrable track record of achieving sales targets.
- Proven ability to build and sustain client relationships and to drive individual and collective results.
- High degree of ethics, professionalism and integrity with the ability to inspire trust and collaborate effectively with colleagues.
- Availability and flexibility to work a retail schedule including evenings, weekends and holidays.
- Deep knowledge of and passion for fashion and the luxury sector, with strong commercial awareness.
- Excellent communication skills and the capacity to perform in a fast-moving, dynamic retail environment.
Skills
Experience
At least 2 years of direct sales experience in luxury fashion or comparable high-end retail, with a proven history of meeting or exceeding sales goals and developing client relationships.
Education
High school diploma or equivalent required; post-secondary education in fashion, retail or a related discipline is a plus.
Workplace
This position is based in Glendale, California, USA, within easy reach of Los Angeles. Cerulean lists 3 open roles in Glendale, including 2 posted recently. The broader California area accounts for 397 active listings on Cerulean, 12 of which are new. In USA as a whole, Cerulean currently features 3.581 open positions, with 118 posted this week.
Compensation
The base compensation for this position ranges from USD 17.81 to USD 18 per hour.
Benefits
Medical; Dental; Vision; Paid Time Off (PTO); 401(k); participation in an employee benefits program and incentive program (subject to program rules).
Culture
Gucci fosters a creative, client-centric workplace that values craftsmanship, innovation and contemporary luxury. The brand promotes inclusivity and diversity and encourages employees to deliver elevated hospitality and refined service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Client Advisor», «Luxury Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.