Gucci Client Advisor
Join Gucci in Glendale as a Client Advisor, providing exceptional service and embodying the brand's luxury ethos. Competitive salary and benefits in California.
Overview
Gucci, a prestigious name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic and inclusive work environment that fosters creativity and professional growth.
Role & Responsibilities
- Achieve or surpass individual and store sales targets on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and brand heritage.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and manage customer data using CRM tools to build relationships and personalize client interactions.
- Maintain an organized client book, regularly contacting clients and following up on sales and requests.
- Provide fashion and luxury market insights to clients, showcasing passion for the industry.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to ensure the safety of customers, staff, and merchandise.
- Ensure visual displays meet Gucci's standards.
- Maintain organized stock and understock areas.
- Adhere to Gucci's image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven track record of exceeding sales targets and building lasting client relationships.
- Excellent verbal and written communication skills.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with effective collaboration skills.
- Adaptability in a fast-paced environment.
- Flexibility to work varied schedules, including evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Education
Bachelor’s Degree preferred.
Workplace
This position is based in Glendale, California, USA, within easy reach of Los Angeles. Cerulean lists 7 open roles in Glendale. The broader California area accounts for 356 active listings on Cerulean, 12 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
The base salary range for this position is $17.27 USD to $18.00 USD per hour, with eligibility for an incentive program based on individual and organizational performance.
Benefits
Comprehensive benefits package including medical, dental, vision, paid time off, and 401K.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging a community united by a passion for innovation and excellence in the fashion industry. The workplace is dynamic, promoting creativity and collaboration among its diverse workforce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.