Gucci Client Advisor
Join Gucci in Curitiba as a Client Advisor, offering exceptional customer service and driving sales in the luxury fashion industry. Apply now to be part of the prestigious Kering group.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the global conglomerate Kering, which is known for its exceptional portfolio of luxury brands. As an employer, Gucci offers a dynamic and inclusive work environment that fosters creativity and innovation, providing employees with opportunities to grow and excel in their careers.
Role & Responsibilities
- Deliver exceptional customer service by adhering to the Gucci selling ceremony.
- Offer expert guidance and assistance to customers, showcasing a deep understanding of Gucci products and heritage.
- Facilitate cross-selling and up-selling across all product categories.
- Engage with clients on fashion trends and luxury market developments, demonstrating enthusiasm for fashion and luxury goods.
- Cultivate and enhance customer relationships, accommodating diverse nationalities and personalities.
- Maintain and update customer information using CRM tools to retain existing customers and identify potential new ones.
- Achieve individual and store sales targets, contributing to business growth.
- Promote open communication and collaboration within the team, offering effective solutions.
- Assist in managing product displays in line with Gucci visual standards.
- Ensure store maintenance and product availability on the sales floor, adhering to corporate policies.
- Oversee product replenishment and inventory management.
- Adhere to Gucci grooming standards and policies.
Qualifications
- Proven experience in a similar role within the fashion retail sector.
- Demonstrated ability to achieve and exceed sales targets.
- Passion for fashion and luxury goods.
- Strong commercial acumen and customer-focused attitude.
- Flexibility and adaptability to diverse customer needs.
- Team-oriented mindset.
- Excellent communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- In-depth knowledge of luxury products.
Skills
Experience
Candidates must have proven experience in a similar role within the fashion retail industry, demonstrating a track record of achieving sales targets and providing exceptional customer service.
Workplace
This position is based in Curitiba, Paraná, Brazil. Cerulean lists 2 open roles in Curitiba. In Brazil as a whole, Cerulean currently features 46 open positions, with 1 posted this week.
Benefits
Employees enjoy a supportive work environment with opportunities for professional growth and development within the luxury fashion industry.
Culture
Gucci promotes a culture of excellence, creativity, and inclusivity, encouraging employees to embody the brand's values and contribute to its legacy. The workplace is dynamic and fast-paced, fostering collaboration and innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.