Gucci Client Advisor
Join Gucci in Chicago as a Client Advisor, where luxury fashion meets exceptional client service. Be part of a dynamic team at a leading global brand.
Overview
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering creativity and innovation, offering a dynamic environment where employees are encouraged to push boundaries and redefine luxury fashion. The brand is committed to inclusivity and accessibility, ensuring a diverse and supportive workplace for all employees.
Role & Responsibilities
- Engage proactively with clients to establish strong relationships and provide best-in-class service both in-store and remotely.
- Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
- Recruit new clients and develop existing ones to expand the client base.
- Utilize in-store technology to enhance the client experience.
- Collect and analyze client information to tailor services to their preferences.
- Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
- Promote virtual appointments and distance sales to create additional selling opportunities.
- Maintain a 'One-Gucci-Client' perspective across all transactions to ensure a positive client experience.
- Engage clients using storytelling and expert product knowledge to assist in purchasing decisions.
- Participate actively in store operations, including stock maintenance and inventory management.
- Adhere to all policies and procedures, focusing on loss prevention and operational excellence.
- Contribute to upholding the visual display of products according to Gucci standards.
Qualifications
- 2+ years of luxury fashion sales experience with a proven track record.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
- High degree of ethics, professionalism, and integrity.
- Work authorization in the United States.
Skills
Experience
A minimum of two years' experience in luxury fashion sales or a similar customer service role is required.
Workplace
The role is situated in Chicago, Illinois, USA. There are currently 29 open positions in Chicago on Cerulean, with 2 added recently. Within Illinois, Cerulean currently features 46 open roles, including 2 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Compensation
The base salary range for this position in Chicago is estimated to be $16.75 - $18.75 per hour, depending on factors such as experience, skills, and geographic location.
Benefits
Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Culture
Gucci prides itself on a culture of innovation, inclusivity, and accessibility. The brand encourages employees to be creative and collaborative, providing a supportive environment where diversity is celebrated and everyone is empowered to contribute to the brand's success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.