Gucci Client Advisor
Join Gucci in Charlotte as a Client Advisor, offering exceptional service and luxury fashion expertise. Be part of a dynamic, inclusive team within the Kering Group.
Overview
Gucci, a distinguished brand within the Kering Group, is renowned for its innovative approach to fashion and luxury. As an employer, Gucci offers a dynamic and inclusive environment where creativity and passion are at the forefront. The brand is committed to fostering a culture that encourages personal growth and professional development, making it an ideal place for individuals seeking to make a significant impact in the luxury fashion industry.
Role & Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize meaningful customer data for relationship building and client development.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Advise clients on fashion trends and luxury market developments.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products according to Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to exceed sales results and build lasting relationships.
- Excellent communication skills and multitasking ability.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with effective collaboration skills.
- Adaptability to a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Charlotte, North Carolina, USA. 14 luxury roles are listed in Charlotte on Cerulean. Across the North Carolina region, Cerulean lists 26 open positions. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment that values inclusivity and accessibility.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging a collaborative and innovative work environment. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.