Gucci Client Advisor
Join Gucci in Broadbeach, Australia as a Client Advisor. This full-time role offers the chance to engage with clients, build brand loyalty, and contribute to a dynamic team at the Pacific Fair center.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, which is renowned for its portfolio of iconic brands. As an employer, Gucci is committed to fostering a diverse and inclusive workplace that encourages creativity and innovation. The brand values talent development and offers numerous opportunities for growth within the global luxury sector.
Role & Responsibilities
- Achieve individual and team KPIs, including sales targets, client outreach, average ticket, NPS, and conversion rates.
- Engage with clients to build long-term relationships and cultivate brand loyalty using various clienteling tools.
- Participate in ongoing product knowledge and sales training modules both in-person and virtually through the Gucci Retail Training portal.
- Support the back-of-house team with cycle count and stock take processes as required.
Qualifications
- Full availability across Monday to Sunday.
- Previous experience in luxury retail is advantageous.
Skills
Experience
Previous experience in luxury retail is advantageous, though not mandatory.
Workplace
This position is based in Broadbeach, Queensland, Australia, within easy reach of Gold Coast. Cerulean lists 9 open roles in Broadbeach. The broader Queensland area accounts for 27 active listings on Cerulean, 1 of which are new. In Australia as a whole, Cerulean currently features 188 open positions, with 7 posted this week.
Benefits
Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. The company is committed to talent development and internal mobility.
Culture
Gucci fosters a diverse and inclusive culture, valuing diversity in all its forms. The company promotes a stimulating environment where employees can express their talents and adapt to a changing world. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.