Gucci Client Advisor
Join Gucci in Brisbane, Australia as a Client Advisor. Be part of Kering's dynamic team, offering unique customer experiences in luxury retail.
Overview
Kering is a distinguished global luxury conglomerate, renowned for its stewardship of illustrious brands such as Gucci, Saint Laurent, and Balenciaga, among others. The group is celebrated for its commitment to excellence, sustainability, and cultural enrichment, fostering an environment where creativity thrives. With a workforce of 47,000 individuals, Kering generated €17.2 billion in revenue in 2024, underscoring its significant influence in the luxury sector.
Role & Responsibilities
- Achieve individual and team KPIs, including sales targets, client outreach, average ticket, NPS, and conversion rate.
- Engage with clients to build long-term relationships using clienteling tools to cultivate brand loyalty.
- Participate in ongoing product knowledge and sales training both in-person and virtually.
- Support the back of house team with cycle count and stock take processes as required.
Qualifications
- Full availability across Monday to Sunday.
- Previous experience in luxury retail is advantageous.
- Energetic with a positive attitude.
Skills
Experience
Previous experience in luxury retail is advantageous.
Workplace
This position is based in Brisbane, Queensland, Australia. Cerulean lists 15 open roles in Brisbane, including 1 posted recently. The broader Queensland area accounts for 27 active listings on Cerulean, 1 of which are new. In Australia as a whole, Cerulean currently features 188 open positions, with 7 posted this week.
Benefits
Kering offers a dynamic work environment with opportunities for growth and development within the global luxury group. The company is committed to fostering internal mobility and leadership skills.
Culture
Kering is dedicated to building a diverse and inclusive workforce, valuing diversity in all its forms. The company promotes a stimulating and fulfilling workplace environment, encouraging employees to reach their full potential.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.