Gucci Client Advisor
Gucci Bondi Junction (NSW) is hiring a Client Advisor — Full‑time & Casual roles to deliver luxury client experiences and drive sales.
Overview
Gucci is an iconic luxury fashion house within the Kering group, known for its creative direction, artisanal craftsmanship and culturally influential collections. As part of a global luxury conglomerate, Gucci combines heritage and innovation while promoting talent development and internal mobility across its network.
Role & Responsibilities
- Deliver personalised luxury client experiences and convert needs into sales by demonstrating deep product knowledge and brand passion.
- Drive individual and store KPIs, including sales targets, client outreach, average transaction value, NPS and conversion rates.
- Proactively engage and nurture client relationships through clienteling tools and tailored follow-up to build long-term loyalty.
- Complete onboarding and ongoing training modules via the Gucci Retail Training portal to maintain up-to-date product and selling knowledge.
- Support stock management activities for the department, including cycle counts and stock-take processes as required.
Qualifications
- Full availability across Monday–Sunday.
- Previous experience in luxury or high‑end retail is advantageous.
- Demonstrable client-facing presence and a commitment to delivering exceptional service as a brand ambassador.
- Collaborative team player focused on achieving store targets and KPIs.
- Energetic, professional demeanour with excellent verbal and written communication skills.
Skills
Experience
Previous experience in luxury or high-end retail is advantageous; candidates with a proven track record of achieving sales KPIs and building long-term client relationships will be prioritised.
Education
Secondary education completed; tertiary study in business, fashion, marketing or communications is desirable but not mandatory.
Workplace
This position is based in Bondi Junction, New South Wales, Australia, within easy reach of Sydney. Cerulean lists 2 open roles in Bondi Junction. The broader New South Wales area accounts for 112 active listings on Cerulean, 3 of which are new. In Australia as a whole, Cerulean currently features 188 open positions, with 7 posted this week.
Benefits
Talent development and internal mobility; learning and growth opportunities through Kering and Gucci training programmes.
Culture
Gucci fosters a creative, collaborative environment that values craftsmanship, innovation and inclusivity. The brand emphasises professional development and internal mobility, encouraging employees to develop leadership skills within a progressive luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.