Gucci Client Advisor
Join Gucci in Birmingham as a Client Advisor. Leverage luxury fashion expertise to create unique client experiences. Part of the Kering Group.
Overview
Gucci, a hallmark of luxury and innovation, stands as a beacon of modern fashion, continually redefining the industry with its eclectic and romantic designs. As part of the esteemed Kering Group, Gucci benefits from the support and resources of a global leader in luxury apparel and accessories, offering unparalleled opportunities for growth and development within a portfolio of prestigious brands.
Role & Responsibilities
- Achieve individual sales and service KPIs by leveraging available data and systems to enhance performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
- Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
- Combine styling expertise with product knowledge to offer personalized client solutions.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
Qualifications
- Experience in a high-end luxury or fashion brand or hospitality environment.
- Proven track record in achieving sales targets and client development.
- Passion for and knowledge of Gucci and luxury fashion.
- Ability to work effectively in a high-pressure, fast-paced environment.
- Fluency in English; additional languages are advantageous.
- Flexibility to work varied hours, including weekends.
Skills
Experience
Some experience in luxury retail or hospitality, with a proven ability to meet sales targets and develop client relationships.
Workplace
This position is based in Birmingham, England, UK, within easy reach of London. Cerulean lists 11 open roles in Birmingham. The broader England area accounts for 543 active listings on Cerulean, 18 of which are new. In UK as a whole, Cerulean currently features 570 open positions, with 19 posted this week.
Benefits
Competitive benefits package, including opportunities for professional growth within the Kering Group.
Culture
Gucci fosters a diverse and inclusive workplace where creativity and individuality are celebrated. As part of the Kering Group, employees are encouraged to pursue professional development and contribute to a culture of excellence and innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.