Gucci Client Advisor
Join Gucci in Beverly Hills as a Client Advisor, providing exceptional service and embodying the brand's luxury ethos. Apply now for this exciting opportunity in the heart of the fashion world.
Overview
Gucci, a premier luxury fashion brand under the umbrella of the Kering Group, is renowned for its innovative designs and exceptional craftsmanship. As a part of Kering, Gucci benefits from a global network of resources and a commitment to sustainability and creativity. The brand offers a dynamic work environment that fosters professional growth and values diversity and inclusion.
Role & Responsibilities
- Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products and heritage.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Discuss fashion trends and developments in the luxury market with clients, showcasing a passion for fashion and luxury products.
- Collaborate with colleagues to ensure a consistent and exceptional client experience and contribute to a positive work environment.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
- Proven ability to drive and exceed individual and store results.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury fashion sales or a related customer service role is required.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Beverly Hills, California, USA, with easy access to Los Angeles. 78 luxury roles are listed in Beverly Hills on Cerulean, 2 posted in the last 48 hours. Across the California region, Cerulean lists 356 open positions — 12 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Compensation
A reasonable estimate of the current base salary range is $17.27 USD to $19.00 USD.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.
Culture
Gucci fosters a community of passionate individuals united by a commitment to innovation and excellence in the fashion industry. The workplace environment encourages creativity, collaboration, and continuous learning, with a strong emphasis on diversity and inclusion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.