Gucci Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 1, 2026

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Gucci Client Advisor role in Berlin. Join Gucci's luxury retail team and deliver exceptional service while driving sales.

Role & Responsibilities

  • Achieve or exceed monthly and seasonal individual and store sales goals whilst enhancing business development
  • Deliver exceptional customer service by demonstrating comprehensive product knowledge and Gucci heritage in accordance with the Gucci selling ceremony
  • Drive individual KPI goals through outstanding customer service and quality sales execution
  • Capture and maintain meaningful customer data within CRM systems to personalize client development opportunities
  • Maintain an active, organized client book and provide consistent follow-up on sales and client requests
  • Discuss fashion trends and luxury market developments with clients, demonstrating authentic passion for the category
  • Collaborate effectively with colleagues, fostering open communication and contributing to a positive working environment
  • Maintain store security standards and ensure safety of customers, colleagues, and merchandise
  • Uphold Gucci visual merchandising standards and contribute to daily store operations
  • Maintain neat and organized stockroom and understock areas
  • Adhere to Gucci image standards, company policies, and procedures

Qualifications

  • 3+ years of luxury fashion sales experience, preferably in a similar retail or customer service role
  • Proven track record of driving and exceeding individual and store sales results
  • Demonstrated ability to build and maintain lasting relationships with customers and colleagues
  • Excellent oral and written communication skills with ability to manage multiple priorities simultaneously
  • Strong organizational and follow-up skills with meticulous attention to detail
  • Team-focused mindset with a collaborative approach to problem-solving

Skills

CRM systems Luxury retail sales Product knowledge Client relationship management Customer service Sales forecasting and KPI management Visual merchandising Multitasking

Experience

3+ years of luxury fashion sales experience, preferably in a similar retail or customer service environment

Workplace

This position is based in Berlin, Berlin, Germany.

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Luxury Sales Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Gucci

Gucci Client Advisor

Berlin, Germany

Continue to the application.