Gucci Client Advisor
Gucci in Atlanta (Lenox) seeks a Client Advisor to deliver exceptional luxury client experiences and drive sales.
Overview
Gucci is a preeminent Italian luxury house within the Kering group, distinguished by its leather goods, ready-to-wear, and artisanal craftsmanship. As an employer, the brand emphasizes creativity, heritage-led innovation and elevated client service across its global retail network, offering collaborative, design-driven environments that value diversity and professional development.
Role & Responsibilities
- Deliver a personalized, client-centric experience in-store and remotely, building rapport and long-term client relationships to drive repeat business and brand loyalty.
- Proactively recruit and develop a client base through in-store engagements, virtual appointments and distance-selling initiatives.
- Use storytelling and expert product knowledge to advise clients, select appropriate items, and apply cross-sell and upsell techniques to maximize sales.
- Monitor and contribute to individual and store KPIs, striving to meet and exceed sales targets through effective selling skills and luxury gestures.
- Accurately process POS transactions, capture client data, and leverage in-store technology to ensure a seamless client journey.
- Participate in all store operations including stock maintenance, inventories, visual merchandising and adherence to loss-prevention policies.
- Collaborate with colleagues to maintain high standards of service, grooming, and visual presentation in line with Gucci standards.
Qualifications
- Minimum 2+ years of luxury fashion sales experience with a strong track record of driving sales and cultivating client relationships.
- Proven ability to meet and exceed individual and store performance metrics and KPIs.
- High degree of professionalism, integrity and ability to inspire trust and collaborate effectively with colleagues.
- Flexible availability to work retail schedules including evenings, weekends and holidays.
- Deep passion for fashion and luxury, with excellent commercial awareness and client-focused attitude.
Skills
Experience
Minimum of 2+ years in luxury fashion retail or an equivalent client-facing sales role, demonstrating measurable sales results and sustained client relationships.
Education
High school diploma or equivalent; post-secondary study in fashion, retail, merchandising or business is preferred but not required.
Workplace
The role is situated in Atlanta, Georgia, USA. There are currently 31 open positions in Atlanta on Cerulean. Within Georgia, Cerulean currently features 38 open roles. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Culture
Gucci fosters a creative, design-led workplace rooted in Italian craftsmanship and contemporary luxury. As part of Kering, the brand blends heritage and innovation, encouraging collaboration, personal development and inclusive practices across its global stores.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.