- Location
- Saint Helier Jersey UK
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 9, 2026
About Goldsmiths
Founded in Newcastle upon Tyne in 1778, Goldsmiths is a distinguished British jewellery and watch retailer and part of the Watches of Switzerland Group. Across its UK showrooms, the brand presents fine jewellery alongside timepieces from leading Swiss watchmakers, combining a longstanding heritage with a contemporary approach to luxury retail. As an employer, Goldsmiths brings together client advisers, watch and jewellery specialists, retail managers and support professionals. Its business places product knowledge, attentive service and lasting client relationships at the heart of the customer experience, offering a professional setting where appreciation for craftsmanship meets commercial expertise and the art of personal service.
Goldsmiths is seeking a Retail Supervisor for its Jersey showroom to support the sales team, work towards personal and team targets, and help deliver exceptional client experiences. The role includes sharing best practices, building product expertise and assisting management when required.
Role & Responsibilities
- Lead and supervise the sales team, providing support to management when required.
- Work towards personal and team targets.
- Help ensure clients receive an exceptional experience in the showroom, building relationships that extend beyond a single sale.
- Identify, share and promote best practices across the store.
- Develop and continually update product knowledge and expertise, and share enthusiasm for the products.
Qualifications
- Experience supervising a team.
- Service-oriented, with a strong understanding of excellent client experience.
- Able to exceed expectations and create memorable experiences.
- Exceptional communication and interpersonal skills.
- Eager to learn and build retail and product knowledge.
- Willingness to go the extra mile.
Skills
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; discount scheme; enhanced maternity pay.
Culture
Goldsmiths combines the heritage of British jewellery retail with a client-focused luxury environment, where product expertise, attention to detail and trusted relationships are central to its teams’ work. Its showroom setting places particular value on polished presentation, collaboration and the ability to guide clients through meaningful purchases, from fine watches to engagement rings.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.