- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
Goldsmiths is seeking a Retail Supervisor for its Liverpool showroom to support the management team, work towards personal and team targets, and deliver memorable client experiences. The role focuses on developing client relationships, sharing product expertise and best practice, and helping drive store success.
Role & Responsibilities
- Deliver an excellent client experience in the showroom.
- Work towards personal and team targets.
- Assist management when required.
- Identify, share and spread best practice.
- Develop and continually update product knowledge and expertise.
- Share a passion for the products.
- Build lasting client relationships and identify solutions that meet clients’ specific needs.
Qualifications
- Experience supervising a team.
- Service-oriented, with a strong understanding of excellent client experience.
- Seeks opportunities to exceed expectations and provide memorable experiences.
- Exceptional communication and interpersonal skills.
- Eager to learn and build retail and product knowledge.
- Willing to go the extra mile.
Skills
Workplace
The successful candidate will be located in Liverpool, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Goldsmiths, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Team Supervisor», «Store Sales Supervisor», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.