- Location
- Canterbury England UK
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
Goldsmiths is seeking a Retail Supervisor for its Canterbury showroom to support management, work towards personal and team targets, and help deliver exceptional client experiences. The role focuses on team supervision, product expertise and sharing best practice.
Role & Responsibilities
- Deliver an excellent client experience and ensure clients have an exceptional experience in the showroom.
- Work towards personal and team targets.
- Assist management when required.
- Contribute to the store’s success by identifying, sharing and spreading best practice.
- Develop and continually update product knowledge and expertise.
- Share enthusiasm for the products.
Qualifications
- Experience supervising a team.
- Service-oriented, with a strong understanding of excellent client experience.
- Able to exceed expectations and provide memorable experiences.
- Exceptional communication and interpersonal skills.
- Eager to learn and build retail and product knowledge.
- Willing to go the extra mile.
Skills
Experience
Experience supervising a team.
Workplace
This position is based in Canterbury, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Goldsmiths, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Showroom Supervisor», «Client Experience Supervisor», «Retail Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.