- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- £12.71/hour
- Industry
- Fine Watches & Horology
- Posted
- Oct 20, 2026
About Goldsmiths
Founded in Newcastle upon Tyne in 1778, Goldsmiths is a distinguished British jewellery and watch retailer and part of the Watches of Switzerland Group. Across its UK showrooms, the brand presents fine jewellery alongside timepieces from leading Swiss watchmakers, combining a longstanding heritage with a contemporary approach to luxury retail. As an employer, Goldsmiths brings together client advisers, watch and jewellery specialists, retail managers and support professionals. Its business places product knowledge, attentive service and lasting client relationships at the heart of the customer experience, offering a professional setting where appreciation for craftsmanship meets commercial expertise and the art of personal service.
Goldsmiths seeks a seasonal Customer Experience Host for its Leeds store during the busy Christmas trading period. The role welcomes customers, supports appointments, refreshments, purchases and click-and-collect orders, and helps the Sales Team maintain excellent store standards.
Role & Responsibilities
- Welcome and greet customers in a positive, friendly manner, creating a welcoming atmosphere as they enter or browse the store.
- Offer and serve refreshments.
- Establish customer needs and manage potential waiting times.
- Support the Sales Team as required to streamline sales processes, including wrapping and boxing purchases and processing sales.
- Assist with or complete customer collection orders, including click-and-collect purchases.
- Maintain excellent in-store standards and keep the store orderly and clean during the peak trading period.
Qualifications
- Previous customer-facing experience in hospitality, promotions, retail or catering.
- A naturally enthusiastic and positive approach, with strong people skills.
- Comfort working in a busy, fast-paced customer-facing environment.
- A keen eye for detail.
Skills
Experience
Previous customer-facing experience in hospitality, promotions, retail or catering.
Workplace
This position is based in Leeds, England, UK.
Explore jobs in England or in the UK.
Compensation
The base compensation for this position is GBP 12.71 per hour.
Culture
Goldsmiths combines the heritage of British jewellery retail with a client-focused luxury environment, where product expertise, attention to detail and trusted relationships are central to its teams’ work. Its showroom setting places particular value on polished presentation, collaboration and the ability to guide clients through meaningful purchases, from fine watches to engagement rings.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Goldsmiths, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Associate», «Customer Welcome Host», «Client Services Host», «Customer Experience Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.