- Location
- Canterbury England UK
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- £12.71/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 3, 2026
About Goldsmiths
Founded in Newcastle upon Tyne in 1778, Goldsmiths is a distinguished British jewellery and watch retailer and part of the Watches of Switzerland Group. Across its UK showrooms, the brand presents fine jewellery alongside timepieces from leading Swiss watchmakers, combining a longstanding heritage with a contemporary approach to luxury retail. As an employer, Goldsmiths brings together client advisers, watch and jewellery specialists, retail managers and support professionals. Its business places product knowledge, attentive service and lasting client relationships at the heart of the customer experience, offering a professional setting where appreciation for craftsmanship meets commercial expertise and the art of personal service.
Goldsmiths is seeking a Client Experience Host for its Canterbury store during the busy Christmas retail period. The host welcomes customers, supports the Sales Team with appointments, purchases and collections, and helps maintain an orderly, clean store. The role is described as seasonal Christmas work.
Role & Responsibilities
- Welcome and greet customers in a positive, friendly manner, creating a welcoming first impression as they enter or browse the store.
- Offer and serve refreshments.
- Establish customer needs and manage potential waiting times.
- Book customer appointments.
- Support the Sales Team as required, including wrapping and boxing purchases and processing sales.
- Assist with or complete customer collection orders, including click-and-collect purchases.
- Help maintain excellent in-store standards and keep the store orderly and clean.
Qualifications
- Previous customer-facing experience in hospitality, promotions, retail, or catering.
- Enthusiastic and positive manner with strong people skills.
- Comfort operating in a busy, fast-paced customer-facing environment.
- Keen eye for detail.
Skills
Experience
Previous customer-facing experience in hospitality, promotions, retail, or catering.
Workplace
The role is situated in Canterbury, England, UK.
Explore jobs in England or in the UK.
Compensation
The base compensation for this position is GBP 12.71 per hour.
Culture
Goldsmiths combines the heritage of British jewellery retail with a client-focused luxury environment, where product expertise, attention to detail and trusted relationships are central to its teams’ work. Its showroom setting places particular value on polished presentation, collaboration and the ability to guide clients through meaningful purchases, from fine watches to engagement rings.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Goldsmiths, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Experience Host», «Client Welcome Host», «Customer Service Host», «Retail Host», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.