- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €13,000–16,500/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Golden Goose
Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.
Golden Goose seeks a passionate Sales Assistant to deliver exceptional customer experiences in its Milan retail location. The role centers on introducing clients to Golden Goose's heritage and values, curating personalized styling solutions, and building enduring relationships through omnichannel engagement and consultative selling. The ideal candidate combines 1–3 years of luxury retail experience with fluency in Italian and English, strong interpersonal skills, and a genuine commitment to client satisfaction and brand storytelling.
Role & Responsibilities
- Engage clients actively in the sales process, providing comprehensive product insights and implementing up-selling and cross-selling strategies to achieve store business objectives
- Assist customers in crafting personalized Golden looks that reflect their personality and aspirations, fostering strong brand affinity
- Cultivate sustained customer relationships through omnichannel practices, leveraging digital tools to deliver personalized recommendations and updates
- Maintain visual merchandising standards and store presentation in accordance with brand image and guidelines
- Perform store operational duties including opening and closing procedures, inventory management, and GDPR and health & safety compliance
- Utilize digital and IT platforms effectively, including the Golden App, Salesforce, Xstore, and Stealth systems
Qualifications
- Minimum 1–3 years of demonstrated experience in luxury retail
- Fluency in Italian and English; additional languages are advantageous
- Strong customer focus with exceptional presentation and interpersonal skills
- Proven ability to understand and respond to evolving industry trends and local market dynamics
- Flexibility and adaptability to shifting business and customer needs
Skills
Experience
1–3 years of relevant experience in luxury retail environments, ideally with exposure to high-end footwear or fashion brands and omnichannel customer engagement practices.
Education
No specific formal education stated; secondary education or equivalent is implied.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 13,000 to EUR 16,500 per annum.
Culture
Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Golden Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Assistant», «Sales Advisor», «Client Advisor», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.