Golden Goose Store Operations Manager

Employment
Full-Time
Seniority
Mid-Level
Compensation
€35,000–45,000/year
Posted
Sep 30, 2026

Store Operations Manager at Golden Goose in Milan. Manage daily operations, inventory, and staff in a premium retail environment.

Role & Responsibilities

  • Manage inventory records through internal systems, ensuring accurate stock movements, traceability, and product security
  • Plan and execute cycle counts, manage replenishments, and support omnichannel operational activities
  • Coordinate stock keepers on daily and weekly tasks, optimizing back-of-house spaces for operational efficiency
  • Support store management and staff by coordinating in-store operational activities that drive sales and client experience
  • Monitor operational KPIs, identify process improvements, and ensure all store operations align with Headquarters guidelines and procedures
  • Maintain continuous collaboration with Headquarters, actively supporting store launches, special projects, and operational initiatives
  • Train and onboard store staff on company tools, digital systems, and established operational procedures
  • Liaise with the Maintenance Department to ensure the store is maintained in flawless condition
  • Guarantee compliance with company Health & Safety regulations, security standards, and loss prevention protocols
  • Manage store operational procedures including compliance with GDPR and standard operating protocols

Qualifications

  • Fluency in Italian and English
  • Demonstrated experience in retail operations, stock management, or store administration within a premium retail environment
  • Strong command of retail management systems and digital tools (e.g., Salesforce, Xstore, Stealth)
  • Excellent organizational, leadership, and analytical skills with a proactive, problem-solving mindset
  • Effective time management with ability to prioritize tasks efficiently
  • Strong team player mentality

Skills

Inventory management systems Salesforce Xstore Stealth Stock management Cycle counting Omnichannel operations GDPR compliance Loss prevention Staff training and onboarding Retail KPI analysis

Experience

Demonstrated experience in retail operations, stock management, or store administration within a premium retail environment.

Education

Not specified

Workplace

This position is based in Milan, Lombardy, Italy.

Compensation

The base compensation for this position ranges from EUR 35,000 to EUR 45,000 per annum.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Golden Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager - Operations», «Retail Operations Manager», «Store Administrator», «Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Golden Goose

Golden Goose Store Operations Manager

Milan, Italy

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