- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €35,000–45,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Golden Goose
Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.
Golden Goose seeks a Store Operations Manager to oversee daily store operations in Milan, ensuring accurate inventory management, seamless omnichannel support, and adherence to retail excellence standards. The role encompasses inventory control, stock management, back-of-house organization, staff coordination, operational compliance (including GDPR), health and safety protocols, and liaison with Headquarters on store launches and operational initiatives.
Role & Responsibilities
- Manage inventory records through internal systems, ensuring accurate stock movements, traceability, and product security
- Plan and execute cycle counts, manage replenishments, and support omnichannel operational activities
- Coordinate stock keepers on daily and weekly tasks, optimizing back-of-house spaces for operational efficiency
- Support store management and staff by coordinating in-store operational activities that drive sales and client experience
- Monitor operational KPIs, identify process improvements, and ensure all store operations align with Headquarters guidelines and procedures
- Maintain continuous collaboration with Headquarters, actively supporting store launches, special projects, and operational initiatives
- Train and onboard store staff on company tools, digital systems, and established operational procedures
- Liaise with the Maintenance Department to ensure the store is maintained in flawless condition
- Guarantee compliance with company Health & Safety regulations, security standards, and loss prevention protocols
- Manage store operational procedures including compliance with GDPR and standard operating protocols
Qualifications
- Fluency in Italian and English
- Demonstrated experience in retail operations, stock management, or store administration within a premium retail environment
- Strong command of retail management systems and digital tools (e.g., Salesforce, Xstore, Stealth)
- Excellent organizational, leadership, and analytical skills with a proactive, problem-solving mindset
- Effective time management with ability to prioritize tasks efficiently
- Strong team player mentality
Skills
Experience
Demonstrated experience in retail operations, stock management, or store administration within a premium retail environment.
Education
Not specified
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 35,000 to EUR 45,000 per annum.
Culture
Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Golden Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager - Operations», «Retail Operations Manager», «Store Administrator», «Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.