- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Golden Goose
Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.
Golden Goose seeks an experienced Store Manager to lead retail operations and drive commercial excellence in the Bucharest boutique. The role encompasses comprehensive store management, team leadership, customer experience optimization, and achievement of sales targets. The Store Manager reports directly to the Retail Area Manager and serves as a brand ambassador, fostering an elevated customer experience while ensuring operational compliance and visual merchandising standards aligned with brand heritage.
Role & Responsibilities
- Monitor and manage store sales targets through analysis of key performance indicators, implementing corrective action plans in consultation with the Area Manager
- Lead the team in achieving commercial objectives while maintaining qualitative standards and adhering to brand strategy
- Implement and oversee best-practice selling techniques including up-selling and cross-selling, integrating co-creation services into the client experience
- Foster customer satisfaction through personalized relationship-building, feedback collection, and responsive follow-up
- Serve as a brand ambassador within the local community, developing the customer database and ensuring proper client segmentation via the Golden App
- Drive omnichannel sales initiatives utilizing available technology platforms and digital tools
- Monitor industry and market trends, providing strategic recommendations to Area Management for sales improvement
- Communicate brand vision, heritage, and values to colleagues and clients, highlighting product iconic elements
- Ensure appropriate store merchandising assortment aligned with market and client needs, providing feedback to buying team
- Maintain comprehensive store presentation, visual display standards, and product positioning in accordance with brand guidelines
- Recruit, develop, motivate, and empower the store team through coaching, training, and performance feedback
- Conduct daily and weekly in-store briefings to motivate staff and establish achievable objectives
- Support onboarding experiences for new team members
- Enforce adherence to staff grooming and uniform standards per brand guidelines
- Oversee recruitment activities in coordination with the Area Manager and HR department
- Manage employee performance development processes and provide constructive feedback
- Supervise all store operations including stock management and execution of standard operating procedures
- Ensure compliance with corporate regulations, governance requirements, GDPR protocols, and Health & Safety standards
- Adopt and train staff on IT systems and digital commercial tools (Golden App, Sales Force, Xstore, Stealth)
Qualifications
- Fluency in Romanian and English
- Proven retail management background
- Strong communication and active listening abilities
- Demonstrated problem-solving capability
- Team collaboration and leadership orientation
- Effective time management and prioritization skills
Skills
Experience
Previous experience in retail sector in a similar managerial capacity required; demonstrated track record of achieving commercial targets and leading high-performing teams in a luxury retail environment preferred.
Workplace
The role is situated in Bucharest, Bucharest, Romania.
Explore jobs in Romania.
Culture
Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Golden Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Operations Manager», «Retail Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.