- Location
- St. Moritz Grisons Switzerland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Golden Goose
Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.
Golden Goose seeks a passionate Sales Assistant to deliver an exceptional customer experience in the St. Moritz boutique. The role involves introducing clients to the Golden Goose heritage and values while crafting personalized total looks that capture their individual personality and aspirations. The Sales Assistant drives store performance through consultative selling, omnichannel engagement, and the cultivation of enduring client relationships.
Role & Responsibilities
- Guide customers in expressing their personality through curated dream looks while achieving store business objectives and customer satisfaction targets
- Engage actively in the sales process by providing comprehensive product insights and implementing strategic up-selling and cross-selling techniques
- Cultivate lasting customer relationships through omnichannel practices, leveraging digital tools including the Golden App, Sales Force, Xstore, and Stealth to deliver personalized recommendations and offers
- Maintain visual display standards and store presentation in alignment with the brand's image and merchandising guidelines
- Assist with store operational procedures including opening/closing routines, inventory management, and compliance with GDPR and health & safety regulations
- Utilize IT and digital tools effectively to enhance business processes and elevate customer engagement
Qualifications
- Fluency in German and English (additional languages considered a plus)
- Minimum 1–3 years of relevant experience in luxury retail
- Self-motivated with a positive professional demeanor and demonstrated selling techniques
- Strong customer focus with excellent presentation, interpersonal, and communication abilities
- Capacity to identify and understand relevant industry trends and local market dynamics (online and offline)
- Flexibility and adaptability to evolving business and customer needs
- Demonstrated team player mentality
Skills
Experience
Minimum 1–3 years of experience in luxury retail sales, with a demonstrated ability to build client relationships and achieve sales targets in an upscale environment.
Education
No specific formal education requirement is stated; however, strong communication skills and cultural awareness are essential.
Workplace
The successful candidate will be located in St. Moritz, Grisons, Switzerland, with easy access to Zurich.
Explore jobs in Grisons or in Switzerland.
Culture
Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Golden Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Style Advisor», «Client Advisor», «Retail Sales Associate», «Style Consultant», «Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.