- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €26,000–33,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Golden Goose
Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.
Golden Goose seeks a passionate Sales Assistant to curate an exceptional customer experience in the Milan flagship store. The role entails introducing clients to the brand's heritage and values, crafting personalized looks, and building enduring relationships through omnichannel engagement. The Sales Assistant will drive sales through consultative styling, visual merchandising, and mastery of digital tools while upholding the brand's exacting standards and service excellence.
Role & Responsibilities
- Assist customers in expressing their personality through curated, personalized looks aligned with store and brand objectives
- Engage in consultative selling by providing comprehensive product insights, recommending complementary items, and executing upselling and cross-selling strategies
- Cultivate lasting customer relationships through omnichannel practices, leveraging digital tools and personalized communication to deliver tailored recommendations and offers
- Maintain visual displays and store presentation in accordance with brand image and merchandising standards
- Execute store operational procedures including opening and closing routines, inventory management, and adherence to GDPR and health and safety protocols
- Utilize proprietary digital and IT platforms effectively, including Golden App, SalesForce, Xstore, and Stealth, to enhance business processes and customer engagement
Qualifications
- Minimum 1–3 years of demonstrable experience in luxury retail
- Fluency in Italian and English; additional language proficiency considered an asset
- Professional selling techniques combined with a self-motivated and positive attitude
- Strong customer focus with excellent presentation, interpersonal, and communication skills
- Ability to identify and interpret industry trends and understand local market dynamics across online and offline channels
- Flexibility to adapt to evolving business needs and customer expectations
- Collaborative team player with strong stakeholder engagement
Skills
Experience
Minimum 1–3 years of relevant experience in a luxury retail environment, with demonstrated success in client engagement, sales achievement, and brand representation.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 26,000 to EUR 33,000 per annum.
Culture
Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Golden Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Style Advisor», «Client Advisor», «Retail Associate», «Sales Associate», «Style Maker», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.