Golden Goose Sales Assistant

About Golden Goose

Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.

Golden Goose is seeking a Sales Assistant (Style Maker) to introduce clients to the brand’s heritage and values, create personalized looks and build lasting client relationships. The role also supports sales, store presentation and operations, including inventory, opening and closing, GDPR and health and safety compliance. Part-time, 20 hours per week.

Role & Responsibilities

• Introduce clients to the Golden world, explaining the brand’s heritage and values.
• Help clients express their personality through their ideal looks and create a complete, personalized Golden total look that reflects their dreams and personality.
• Contribute to store business objectives, client satisfaction and overall store success.
• Provide comprehensive product insights, recommend additional items, and apply upselling and cross-selling strategies.
• Build and sustain positive client relationships, making clients feel part of the Golden Family.
• Use omnichannel practices, digital tools and communication methods to provide clients with updates, recommendations and personalized offers.
• Contribute to store presentation and maintain visual displays and store standards in line with the brand’s image.
• Assist with store operations, including opening and closing, inventory management, and compliance with GDPR and health and safety standards.
• Use Golden App, Sales Force, Xstore and Stealth to enhance business processes and client engagement.

Qualifications

• Fluency in English and Arabic; additional languages are a plus.
• At least 1–3 years of relevant experience in luxury retail.
• Self-motivation, a positive attitude and professional selling techniques.
• Customer focus, with strong presentation, interpersonal and communication skills.
• Ability to monitor and understand relevant industry trends and the local market, online and offline.
• Flexibility to adapt to evolving business and customer needs.
• Strong team-player skills.

Skills

Experience

Minimum 1–3 years of relevant experience in luxury retail.

Workplace

Culture

Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.