Golden Goose Retail Operations Manager

About Golden Goose

Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.

Role & Responsibilities

• Ensure accurate stock movements and inventory records through company systems.
• Conduct full stocktakes twice a year and cycle counts throughout the year, ensuring area results meet HQ goals.
• Oversee stock levels, replenishment, transfers, inventories, discrepancies and stock accuracy.
• Support loss prevention and the application of health and safety requirements.
• Coordinate activities for store openings, relocations, closures, restylings and pop-ups.
• Work closely with Store Managers and retail teams on operational issues, processes, training and performance follow-up.
• Monitor operational KPIs and contribute to process improvements.
• Support store projects, launches and other operational activities.
• Collaborate with Retail, Finance, Logistics, IT, Visual Merchandising and Marketing teams on key projects.
• Train store teams on company tools.
• Train store teams on new procedures according to go-live plans.
• Implement and maintain operational policies, guidelines and standard operating procedures across stores.
• Identify opportunities to improve efficiency.

Qualifications

• Approximately 2–5 years of experience in Retail Operations, Store Operations or Stock Management within fashion or luxury retail.
• Strong knowledge of store operational procedures, inventory control and retail systems.
• Strong analytical skills, KPI monitoring capability, and proficiency in MS Excel and store management tools.
• Ability to collaborate effectively across Retail, Finance, Logistics, IT, Visual Merchandising and Marketing.
• Highly adaptable, curious and a natural problem-solver; able to thrive in a fast-paced environment where established approaches may give way to innovation.
• Excellent command of English and the ability to communicate complex operational workflows clearly.
• Flexibility and willingness to support store projects, events and openings on-site when required.

Skills

Experience

Approximately 2–5 years in Retail Operations, Store Operations or Stock Management within the fashion or luxury retail sector.

Compensation

The base compensation for this position ranges from EUR 40,000 to EUR 50,000 per annum.

Culture

Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.