Golden Goose Creative Customization Specialist

Milan Lombardy Italy

Employment
Part-Time
Seniority
Entry-Level
Compensation
€13,000–16,500/year
Posted
Sep 30, 2026

About Golden Goose

Founded in Venice in 2000, Golden Goose is a contemporary luxury brand rooted in Italian craftsmanship, individuality and the expressive beauty of imperfection. Renowned for its distinctive sneakers, alongside ready-to-wear and accessories, the house combines artisanal techniques with a modern, internationally minded approach. As an employer, Golden Goose brings together creative, technical and commercial expertise across design, product development, retail and corporate functions. Its emphasis on craftsmanship and personal expression gives professionals a distinctive context in which to contribute to the brand’s evolution. Creativity, attention to detail and a thoughtful understanding of the client experience are central to its professional world.

Golden Goose seeks a creative and empathetic Sneaker Maker to deliver co-creation services that transform sneakers into distinctive, personalized pieces reflecting individual client identity. The role combines artistic craftsmanship with strategic retail engagement, requiring fluency in hand-drawing techniques and a deep commitment to brand storytelling throughout the customer journey in-store.

Role & Responsibilities

  • Co-create personalized Golden Goose products with clients using drawing, illustration, marker, watercolor, acrylic painting, embroidery, and basic sewing techniques
  • Guide clients through a differentiated co-creation experience whilst maintaining brand values and heritage storytelling
  • Execute proactive sales strategies including cross-selling and up-selling to meet business objectives; manage pre-sale and post-sale activities including inventory and loyalty efforts
  • Register customers on the Golden App for proper segmentation, profiling, and CRM integration
  • Maintain the co-creation workspace to visual merchandising standards and operational excellence
  • Perform store operational procedures including opening/closing procedures, inventory management, and compliance with GDPR and health & safety regulations
  • Utilize digital tools including Golden App, Salesforce, Xstore, and Stealth to enhance business processes and customer engagement

Qualifications

  • Artistic skills and proven hand-drawing ability in marker, watercolor, and acrylic painting
  • Basic embroidery and sewing skills
  • Fluency in Italian and English (additional languages considered a plus)
  • Problem-solving and time management capabilities
  • Strong empathy, communication, and interpersonal skills
  • Team-oriented mindset with flexibility to adapt to evolving business needs
  • Minimum high school degree; design field background preferred

Skills

Hand-drawing and illustration techniques Marker, watercolor, and acrylic painting Basic embroidery and sewing Golden App Salesforce Xstore Stealth Visual merchandising Inventory management Customer relationship management Cross-selling and upselling GDPR compliance awareness

Experience

Previous experience in retail or customer service sectors is preferred but not mandatory.

Education

High school diploma at minimum; background in design or fine arts is advantageous.

Workplace

The successful candidate will be located in Milan, Lombardy, Italy.

The setting Lombardy

Explore jobs in Lombardy or in Italy.

Compensation

The base compensation for this position ranges from EUR 13,000 to EUR 16,500 per annum.

Culture

Golden Goose’s workplace culture reflects its Venetian roots, combining Italian craftsmanship with an unconventional creative spirit and a celebration of individuality. Its professional environment brings together artisanal expertise and contemporary design, with an emphasis on authenticity, attention to detail and the distinctive character of imperfection.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Golden Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sneaker Maker», «Co-creation Artisan», «Custom Sneaker Designer», «Product Personalization Specialist», «Bespoke Footwear Craftsperson», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Golden Goose

Golden Goose Creative Customization Specialist

Milan, Italy

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