Givenchy VIC Manager

About Givenchy

Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.

Role & Responsibilities

• Lead and develop a store team by example, setting standards through behavior and presence on the sales floor
• Coach, support, and develop team members through regular feedback and mentoring
• Build, develop, and retain a strong and loyal client base through expert clienteling practices and long-term relationship building
• Create memorable, warm, and elevated experiences for every client, personalizing interactions and adapting storytelling to client profiles
• Meet individual team target of £1.2 million+ per year for VIC clients
• Contribute to buying decisions related to VIC clients and anticipate client needs
• Act as ambassador for Givenchy, embodying the Maison's culture, history, and values at all times
• Support the integration of new team members and share best practices across the boutique and Givenchy network
• Host in-home consignment and styling sessions, attend private events with top clients, and accompany clients to Paris for annual runway presentations
• Translate store priorities and sales KPIs into clear daily focus for the team
• Ensure consistency of service quality at all client touchpoints and maintain impeccable product presentation
• Represent the Maison with authenticity and pride, upholding brand standards while expressing warmth and individuality

Qualifications

• Minimum 7 years of retail experience with a focus on sales and client development, preferably in a luxury setting
• Proven experience leading and developing teams in a retail environment
• Demonstrated strong selling and clienteling capabilities with ability to build trust-based, long-term client relationships
• Strong coaching and communication skills with emotional intelligence and self-awareness
• Ability to create engaged, inclusive team environments and inspire confidence among colleagues
• Understanding of sales KPIs and individual performance drivers
• Confident in delivering luxury service standards and brand representation
• Results-oriented with strong attention to detail, accountability, reliability, and professionalism
• Motivation to grow within the Maison and continuously deepen expertise in product knowledge and craftsmanship

Skills

Experience

Minimum 7 years in a retail setting with emphasis on sales and client development in a luxury environment. Proven track record of leading and developing high-performing teams, building and managing a personal client base, and delivering luxury service standards consistently.

Workplace

Culture

Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.