Givenchy Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 27, 2026
About %s
Givenchy is a French luxury fashion house recognised for its audacious aesthetic and refined savoir‑faire. As a member of the LVMH Group, Givenchy benefits from a network of luxury maisons and an established HR culture that emphasizes talent development, cross‑maison mobility and high standards of service and craftsmanship.
Givenchy seeks a Team Manager in Milan to lead the boutique sales team, elevate client experience and drive sales (Permanent, full‑time).
Role & Responsibilities
- Lead, inspire and mentor the boutique sales team, fostering a high‑performance culture and exemplary standards of presentation and conduct.
- Design and deliver ongoing training to build product knowledge, clienteling skills and commercial capabilities across the team.
- Set and implement sales strategies, monitor KPIs and coach the team to meet and exceed commercial targets.
- Oversee client experience delivery: participate in high‑value client interactions, cultivate long‑term relationships and ensure personalised service.
- Prepare and present regular reports on sales performance, client feedback and staffing needs to store leadership and regional management.
- Ensure operational excellence on the sales floor, including product presentation, housekeeping, adherence to brand protocols and optimal stock availability.
- Collaborate cross‑functionally with stock management, visual merchandising, marketing and operations to maximise boutique performance.
Qualifications
- Proven team management experience within luxury retail or a high‑end service environment.
- Strong leadership and coaching capabilities with a record of developing high‑performing teams.
- Excellent interpersonal and communication skills, able to influence both clients and internal stakeholders.
- In‑depth knowledge of luxury product standards and customer service expectations.
- Resilient, entrepreneurial mindset with the ability to thrive in a fast‑paced, dynamic environment.
- Very good proficiency in the local language and a second language.
Skills
Experience
Minimum 5 years of progressive experience in retail or luxury sales roles, including demonstrable team management responsibility.
Education
Secondary education required; bachelor's degree in business, fashion, retail management or a related field preferred.
Workplace
This position is based in Milan, Lombardy, Italy.
Benefits
Health insurance; access to LVMH private sales; ongoing professional development and career mobility opportunities within the LVMH network.
Culture
Givenchy blends creative audacity with rigorous luxury standards, offering a workplace where craftsmanship, elegance and innovation coexist. As part of the LVMH Group, the brand promotes career development, inclusivity and a commitment to social and environmental responsibility.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Givenchy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Team Leader», «Retail Manager — Luxury Boutique», «Sales Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.