Givenchy Team Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 24, 2026
About Givenchy
Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.
Team Manager at Givenchy, Harrods in London. Lead retail excellence, develop high-performing teams, and deliver luxury client experiences.
Role & Responsibilities
- Lead by example on the selling floor, setting the tone through behaviour, presence, and embodiment of Maison values
- Coach, support, and develop team members through regular, constructive feedback and mentorship
- Translate store priorities and targets into clear daily focus and actionable objectives for the team
- Take ownership of team performance, behaviours, and adherence to brand standards
- Drive sustainable commercial performance while maintaining execution excellence
- Champion storytelling, emotional intelligence, and service excellence in all client interactions
- Support the development of meaningful, long-term, trust-based client relationships across the team
- Ensure consistency of luxury service quality at all client touchpoints and moments
- Give honest, timely feedback with positive intent and address issues early and fairly
- Build an environment of trust, accountability, pride, and inclusive engagement within the team
Qualifications
- Minimum 5 years of retail experience
- Proven experience leading and developing teams
- Strong coaching and communication skills
- Ability to build and maintain trust-based, long-term client relationships
- Confident in delivering luxury service standards and brand excellence
- Understanding of sales KPIs and individual performance drivers
- Demonstrated emotional intelligence and self-awareness
- Ability to translate targets and strategy into daily team actions
Skills
Experience
Minimum 5 years of retail experience with demonstrated success leading and developing high-performing teams in a luxury environment. Proven capability in building trust-based client relationships, coaching individuals through feedback, and translating commercial targets into consistent daily team execution.
Workplace
The role is situated in London, England, UK.
Culture
Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Givenchy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Manager», «Retail Team Lead», «Store Team Supervisor», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.