Givenchy Team Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Jun 10, 2026

About Givenchy

Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.

Team Manager role at Givenchy Harrods, London. Lead a retail team, develop talent, and drive client experience excellence in this on-site permanent position.

Role & Responsibilities

  • Lead by example on the sales floor, setting the tone through presence and professional behaviour
  • Coach, support, and develop team members through regular, constructive feedback and mentorship
  • Translate store priorities into clear, actionable daily focus for the team
  • Take full responsibility for team performance, standards, and behaviours
  • Drive sustainable commercial performance whilst maintaining brand integrity
  • Champion storytelling, emotional connection, and service excellence in client interactions
  • Support the team in building meaningful, trust-based, long-term client relationships
  • Ensure consistency of Givenchy service quality at all client touchpoints
  • Lead with emotional intelligence, fairness, consistency, and reliability
  • Address performance issues early, constructively, and with positive intent

Qualifications

  • Minimum 5 years of retail experience
  • Proven experience leading and developing high-performing teams
  • Demonstrated ability to create engaged and inclusive team environments
  • Strong coaching and communication skills
  • Confident in delivering luxury service standards
  • Understanding of sales KPIs and individual performance drivers

Skills

Team leadership Retail operations Clienteling and relationship building Luxury service delivery Sales performance management Coaching and mentoring Emotional intelligence Communication Brand evangelism

Experience

Minimum 5 years of progressive retail experience with proven track record in team leadership, client relationship development, and sales performance. Experience in luxury retail or high-end service environments is highly desirable.

Education

Secondary education; further education or professional retail qualifications preferred but not essential.

Workplace

The role is situated in London, England, UK.

Culture

Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Givenchy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Floor Manager», «Client Experience Leader», «Sales Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Givenchy

Givenchy Team Manager

London, UK

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