Givenchy Store Manager
Givenchy is hiring a Store Manager in Milan to lead the boutique, drive commercial performance and deliver exceptional client experiences.
Overview
Givenchy is an iconic French luxury fashion house known for audacious design, refined savoir‑faire and a strong emphasis on couture-level client experience. As a member of the LVMH Group, Givenchy benefits from the resources and global mobility offered by one of the world’s leading luxury conglomerates while retaining the creative autonomy and brand heritage of a maison.
Role & Responsibilities
- Own full P&L and operational accountability for the Milan boutique, delivering sales, productivity and profitability targets.
- Translate commercial insight into local action plans while safeguarding brand equity and long-term client value.
- Ensure flawless execution of visual merchandising, store standards and the end-to-end client journey across all touchpoints.
- Recruit, coach and retain a high-performing, inclusive team; implement development plans and performance reviews.
- Lead high-touch clienteling activities to build a loyal local client base and long-term relationships.
- Embed Maison policies, compliance and luxury service protocols across the store; act as daily ambassador of the brand.
- Use KPIs and performance metrics as tools for coaching, development and continuous improvement.
- Delegate effectively, resolve operational challenges proactively and maintain transparency in decision-making.
Qualifications
- Minimum of 10 years’ professional experience in retail, with progressive responsibility in store management or boutique leadership.
- Proven track record of achieving commercial targets and managing store P&L within a luxury or premium environment.
- Demonstrable experience recruiting, developing and retaining retail talent; strong coaching and people‑management skills.
- Deep clienteling and relationship‑management capability with an aptitude for high‑value clientele.
- Strong understanding of visual merchandising standards and retail operations within a luxury context.
Skills
Experience
At least 10 years of retail experience with several years in a managerial role within luxury or premium fashion; proven leadership of boutique teams and responsibility for commercial performance.
Education
Bachelor’s degree or equivalent preferred; formal training or diploma in retail, luxury management or hospitality is an asset.
Workplace
The role is situated in Milan, Lombardy, Italy.
Benefits
Health insurance; access to LVMH private sales; regular professional development and career support within the LVMH Group.
Culture
Givenchy champions audacity, creativity and a rigorous approach to luxury service. As part of the LVMH Group, the Maison combines entrepreneurial spirit with extensive development pathways and a collaborative, meritocratic workplace that values inclusion and talent mobility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Givenchy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Manager», «Flagship Store Manager», «Boutique Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.