Givenchy Retail Training Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 18, 2026
About Givenchy
Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.
Givenchy Retail Training Manager in Shanghai. Lead luxury boutique coaching and training programmes across the USA region.
Role & Responsibilities
- Deliver energised training sessions and one-to-one coaching in boutiques across the USA, adapting style and tone to audiences ranging from new joiners to senior sales associates
- Conduct detailed floor observations and provide precise, constructive feedback to individuals and store management teams
- Roll out HQ-designed training programmes with fidelity while ensuring local market relevance
- Plan and manage a comprehensive training calendar across the geographic zone
- Brief and support store managers before and after training sessions
- Monitor and report training KPIs including floor observation scores, behavioural assessments, and post-training surveys
- Identify underperformance patterns and escalate actionable solutions to the HQ training team
- Share field observations and store-level insights to inform continuous programme refinement
- Maintain a visible, credible, and inspiring presence in every boutique visited
- Represent the Maison at the highest standard of conduct, dress, and professional presence
Qualifications
- Minimum 5 years of experience in luxury retail with substantial floor-level experience
- Proven track record delivering training and coaching that drives visible, lasting behaviour change
- Deep understanding of selling ceremony, client experience standards, and luxury service protocols
- Energetic and credible presence capable of inspiring teams and building trust rapidly
- Exceptional organisational skills with demonstrated ability to manage complex travel and delivery schedules
- Fluency in English; additional languages are a strong asset
Skills
Experience
Minimum 5 years in luxury retail, with substantial field experience and a proven ability to design and deliver coaching programmes that measurably improve sales associate performance and client service standards.
Education
Not specified
Workplace
This position is based in Shanghai, Shanghai, China.
Culture
Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Givenchy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Training & Development Manager», «Floor Coaching Manager», «Sales Development Manager», «Retail Learning Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.