Givenchy Quality and Care Coordination Assistant

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Location
ParisÎle-de-FranceFrance
Employment
Internship
Seniority
Intern
Department
Supply Chain, Logistics & Inventory
Industry
Fashion, Apparel & Leather Goods
Posted
Aug 25, 2026

About Givenchy

Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.

Givenchy Paris apprenticeship: Quality & Care Coordination Assistant (F/M), 12+ months, hybrid work, Sept 2026.

Role & Responsibilities

  • Receive and process stock and client complaints from partner retailers across all product categories, including demand entry, quality diagnostics, and service proposals
  • Escalate quality information from regional teams to headquarters Quality teams for analysis and corrective action planning
  • Ensure proper system functionality and application management, reporting any technical issues or bugs encountered
  • Coordinate dispute resolution with the Wholesale EMEA Commercial team and regional stakeholders
  • Monitor repair and return processes to maintain service level standards through regular coordination with Italian production facilities, central warehouses, workshops, and external service providers
  • Validate quality returns at the central warehouse
  • Manage spare parts procurement from partner suppliers and ensure adequate inventory levels
  • Track spare parts production orders to maintain optimal service delivery
  • Update and communicate activity indicators and KPIs to internal teams
  • Support development of improvement projects aimed at enhancing tools and procedures

Qualifications

  • Currently enrolled in or recently completed a BTS, IUT, or equivalent business or technical degree programme
  • Fluent in English (mandatory)
  • Italian language proficiency (preferred)
  • Strong organizational and time management abilities
  • Proactive mindset with initiative-taking orientation

Skills

Customer complaint management Quality diagnostics and analysis Supply chain coordination Data entry and system management KPI tracking and reporting Cross-functional communication Problem-solving and troubleshooting Attention to detail Spare parts inventory management

Experience

Entry-level; no prior professional experience required. Academic coursework or internship exposure to quality management, logistics, or customer service is advantageous.

Education

Baccalauréat + 2 years (BTS, IUT, or equivalent business school programme)

Workplace

The role is situated in Paris, Île-de-France, France.

Culture

Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Givenchy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Quality Coordination Assistant», «Care Services Coordinator», «Quality Control Assistant», «Wholesale Quality Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.