Givenchy Global Clienteling Intern
Givenchy in Paris seeks a Global Clienteling Intern for a 6-month internship to support global customer experience strategy and regional activations.
Overview
Givenchy, a Maison within the LVMH group, is an internationally recognised luxury house known for haute couture, ready-to-wear and accessories. The brand combines French elegance and couture heritage with a contemporary creative vision and operates through global teams across product, retail and client experience.
Role & Responsibilities
- Support the Global Clienteling department in building and implementing the worldwide client experience strategy.
- Compile, analyse and report campaign and activation metrics (conversion rate, ROI, qualitative feedback) to inform regional and global decision-making.
- Liaise with regional teams (US, China, APAC, EMEA) to catalogue client activations and document best practices.
- Support regions in developing client activations and ensure adherence to global clienteling guidelines.
- Coordinate annual and seasonal gifting strategy from concept through distribution to regional offices.
- Manage the VIC client lists and contribute to the client experience planning for Paris fashion shows.
- Develop and help disseminate clienteling tools and materials (activation menus, trainings, newsletters) to regional teams.
- Assist with monthly tracking and control of the clienteling budget and maintain an up-to-date calendar of clienteling activities.
- Conduct competitive intelligence on clienteling and customer experience initiatives within luxury and adjacent industries.
Qualifications
- Currently enrolled in or recently graduated from a Bachelor's or Master's programme in Luxury Management, Marketing, Business or a related discipline.
- First professional experience (internship or similar) within a Customer Experience, Clienteling or CRM function in a luxury house is preferred.
- Fluent spoken and written English.
- Advanced analytical skills with strong proficiency in Microsoft Excel (VLOOKUP, PivotTables) and PowerPoint.
- Excellent interpersonal skills, organised, rigorous, attentive to detail and able to work autonomously.
- Creative mindset, proactive attitude and strong sense of initiative.
Skills
Experience
Entry-level internship: candidate should have a first internship or work exposure within a Customer Experience/Clienteling/CRM team in a luxury brand or related environment.
Education
Currently enrolled in or recently completed a Bachelor's or Master's degree in Luxury Management, Marketing, Business or a related field.
Workplace
The successful candidate will be located in Paris, Île-de-France, France. 3.316 luxury roles are listed in Paris on Cerulean, 67 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.727 open positions — 101 listed in the past two days. Cerulean currently advertises 4.275 open roles in France, including 127 added in the last 48 hours.
Culture
Givenchy blends couture craftsmanship with contemporary creativity; teams are collaborative, performance-driven and globally oriented. As part of the LVMH family, the Maison emphasises excellence, discretion and attention to detail in both product and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.