Givenchy Clienteling Assistant

About Givenchy

Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.

Role & Responsibilities

• Coordinate global clienteling strategy across regional teams (US, China, APAC, EMEA) and prepare detailed reporting on activation metrics, conversion rates, ROI, and qualitative feedback
• Communicate with regional offices to document client activations and identify best practices across the organization
• Support regional teams in developing client activations and ensure compliance with global guidelines
• Coordinate annual and seasonal gifting strategy across all regions, from gift conception through regional distribution
• Manage VIP client lists and oversee client experience programming for Paris Fashion Week presentations
• Assist in developing clienteling tools and resources; manage training materials, activation menus, and newsletter distribution to regions
• Monitor clienteling budgets and assist with financial tracking across regions
• Maintain and update the clienteling activity calendar; produce precise, regular reporting on all clienteling initiatives
• Conduct competitive intelligence on clienteling initiatives within the luxury sector and adjacent industries

Qualifications

• Demonstrated strong interest in luxury sector trends and customer experience practices
• Prior experience within a Customer Experience department at a luxury fashion house
• Advanced proficiency in PowerPoint and Excel, including VLOOKUP, pivot tables, and data analysis
• Fluent English language skills
• Excellent interpersonal and relationship-building abilities

Skills

Experience

Entry-level candidates with prior customer experience exposure at a luxury house preferred. Fresh graduates with demonstrated interest in luxury and client strategy are encouraged to apply.

Education

Current enrollment in or recent completion of a university degree program; disciplines in Business, Marketing, Hospitality, or Fashion are preferred.

Workplace

Culture

Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.