Givenchy Assistant Boutique Manager

About Givenchy

Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.

Role & Responsibilities

• Partner with the Boutique Director to lead and develop the sales and operations team to meet or exceed sales targets and deliver exceptional guest experiences
• Drive client relationship deepening and lifetime loyalty initiatives while personally managing key client portfolios
• Direct sales team activities focused on client development, identifying new opportunities and cultivating existing client bases
• Elevate the in-store client experience through personalized, memorable interactions across in-store, omnichannel, and external events
• Maintain continuous client experience presence on the sales floor, coaching the team on Givenchy's selling ceremony and service standards
• Assist in hiring, training, and providing ongoing feedback to team members to ensure consistent performance and development
• Identify clients' passions and community involvement to build CSR opportunities aligned with Givenchy values
• Optimize hospitality, store amenities, and operational efficiencies to create seamless guest experiences
• Lead mentoring initiatives to identify and develop new talent for a best-in-class service and selling environment
• Act as a Givenchy ambassador within the Miami community, building relationships with hotels, businesses, and local associations to drive results
• Respond to client feedback and implement service improvements continuously
• Provide qualitative coaching and encouragement to foster a culture of service excellence

Qualifications

• 5–10 years of retail, hospitality, or cross-industry experience
• 2–3+ years of management experience
• Bachelor's degree preferred
• Excellent verbal, written, and listening communication skills
• Advanced presentation abilities
• Proficiency with Microsoft Office, Outlook, and ZOOM or comparable video-telephony technology
• Demonstrated ability to diplomatically manage multiple commitments to clients, teams, and operations
• Multilingual capability is preferred

Skills

Experience

Minimum 5 years of retail, hospitality, or cross-industry experience, with at least 2–3 years in a management or supervisory capacity. Demonstrated success in driving sales results, developing high-performing teams, and delivering elevated customer service in a luxury or premium retail environment is essential.

Education

Bachelor's degree preferred.

Workplace

Benefits

Medical insurance, bonus structure, paid time off, holiday pay, 401(k), automatic employee contribution, health insurance, and access to LVMH private sales.

Culture

Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.