Givenchy Assistant Boutique Manager

About Givenchy

Founded in Paris in 1952 by Hubert de Givenchy, Givenchy stands as a house of aristocratic elegance, audacious modernity, and exceptional savoir-faire within the LVMH family. As an employer, the Maison offers a dynamic environment where couture heritage meets contemporary creativity across fashion, accessories, and beauty. Its teams are invited to contribute to a culture shaped by craftsmanship, precision, collaboration, and a refined sense of client experience. Givenchy seeks individuals who combine artistic sensitivity with commercial intelligence, entrepreneurial spirit, and respect for tradition, empowering them to help advance a bold vision of luxury for a new generation.

Role & Responsibilities

• Partner with the Boutique Director to lead, develop, and support sales and operations to meet and exceed sales targets and guest experience objectives
• Deepen client relationships to achieve sales plans and drive lifetime loyalty and spend with new and existing clientele
• Direct the sales team to execute client development activities and cultivate customer bases
• Demonstrate active sales leadership by engaging personally with clients on the sales floor and managing high-value relationships
• Elevate the client experience by consistently delivering unique, personalized, and memorable moments in-store, through omnichannel channels, and at outside events
• Ensure continuous client experience management presence on the sales floor, coaching the team on selling ceremony and Givenchy service expectations
• Optimize hospitality and store amenities to create distinctive customer experiences
• Act on client feedback to improve customer service delivery and operational performance
• Assist the Boutique Director in mentoring existing team members and identifying emerging talent to establish a best-in-class service and selling environment
• Provide continuous encouragement, coaching, and qualitative feedback to team members
• Identify and execute operational efficiencies and best practices to lead customer service, back-of-house, and alterations teams toward seamless guest experiences
• Serve as the next point of contact for team members in the Boutique Director's absence
• Build relationships with community businesses, hotels, and associations to drive sales results and identify corporate social responsibility opportunities

Qualifications

• 5–10 years of retail, hospitality, or cross-industry experience
• 2–3+ years of management experience
• Bachelor's degree preferred
• Excellent communication skills (verbal, written, and listening)
• Excellent presentation skills
• Advanced knowledge of Microsoft Office, Outlook, and ZOOM/video-telephony technology
• Experience diplomatically managing multiple commitments to clients, teams, and operations
• Multilingual capability preferred

Skills

Experience

5–10 years of retail, hospitality, or cross-industry experience with 2–3 years of management experience required

Education

Bachelor's degree preferred

Workplace

Benefits

Health insurance, access to LVMH private sales, medical insurance, bonus structure, paid time off, holiday pay, 401(k), automatic employee contribution

Culture

Givenchy fosters a refined and creative workplace shaped by its couture heritage, where elegance, innovation, and exceptional craftsmanship guide daily collaboration. As an employer, the Maison values precision, individuality, and a forward-looking spirit, offering teams an environment where luxury expertise and bold artistic expression can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.