- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Giorgio Armani
Giorgio Armani and Sergio Galeotti established the fashion house in Milan in 1975. Its softly tailored jackets shaped its early collections. L’Oréal develops the house’s beauty lines under licence, including fragrance, makeup and skincare.
Giorgio Armani is seeking a Counter Manager in Hangzhou to lead a beauty retail counter, drive sales and service performance, manage operations and inventory, and develop the team. The role is full-time and includes brand training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Lead and coach the team to achieve sales targets, managing, assigning and tracking performance indicators.
- Improve counter service standards, deliver an excellent consumer experience and strengthen consumer relationships.
- Manage consumer relationships and develop plans to retain existing customers and attract new ones.
- Maintain strong partnerships with department stores and shopping centres, support their initiatives and build the brand’s reputation in the trade area.
- Monitor market trends and competitors, identify the counter’s strengths and develop sales opportunities.
- Ensure the counter and team comply with company policies and maintain the brand image.
- Use and maintain beauty retail systems, beauty equipment and digital tools relevant to the counter.
- Manage counter merchandise and inventory, ensuring accurate stock counts and records.
- Track team performance, identify gaps, support team training, recommend solutions and coach team members.
- Manage, motivate and develop team members.
- Ensure staffing meets business needs and allocate shifts and work tasks appropriately.
- Communicate effectively with the team, relay information in both directions, strengthen team loyalty, encourage openness and collaboration, and foster high morale.
- Maintain brand and product knowledge and uphold brand culture and values.
- Understand the beauty market and consumer trends, and know company and brand policies and procedures.
- Use digital tools and follow BA team-management processes and standards, including the employee handbook.
Qualifications
- A passion for the beauty retail industry.
- Strong communication and clear verbal expression.
- Strong people-management skills.
- A strong service orientation.
- Thoughtfulness, career goals and resilience at work.
- More than two years of relevant work experience is preferred.
Skills
Experience
More than 2 years of relevant work experience preferred.
Workplace
This position is based in Hangzhou, Zhejiang, China.
Explore jobs in China.
Benefits
Brand-specific professional training and the group’s training programme; performance bonuses; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
At an Armani beauty counter, the work centers on fragrance consultations, makeup application and skincare advice. Beauty roles listed by L’Oréal belong to its licensed Armani business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Giorgio Armani, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Beauty Retail Supervisor», «Cosmetics Counter Supervisor», «Beauty Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.