- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Giorgio Armani
Giorgio Armani and Sergio Galeotti established the fashion house in Milan in 1975. Its softly tailored jackets shaped its early collections. L’Oréal develops the house’s beauty lines under licence, including fragrance, makeup and skincare.
The Counter Manager leads a beauty retail team at Giorgio Armani’s Chengdu counter, driving sales, consumer relationships, service standards, operations and team development. The role is full-time and includes professional training, a performance bonus scheme, statutory benefits, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Lead and coach the team to achieve sales targets, managing, allocating and tracking performance indicators.
- Improve counter service standards, deliver an exceptional consumer experience and strengthen consumer relationships.
- Manage consumer relationships at the counter and develop plans to retain existing clients and attract new ones.
- Maintain strong partnerships with department stores and shopping centres, support their initiatives and build the brand’s reputation in the local shopping district.
- Monitor market trends and competitors, identify the counter’s strengths and develop sales opportunities.
- Oversee compliance with company policies at the counter and among team members, and uphold the brand image.
- Use and maintain beauty retail systems, beauty equipment and digital tools relevant to the counter.
- Manage counter merchandise and inventory, ensuring accurate stocktaking and inventory records.
- Monitor team performance, identify gaps, support training, recommend solutions and coach team members.
- Manage, motivate and develop team members.
- Ensure staffing levels meet business needs and allocate shifts and work assignments appropriately.
- Communicate effectively with the team, cascade information, build team loyalty, encourage openness and collaboration, and maintain high morale.
- Maintain knowledge of the brand, its products, culture and values, company and brand policies and procedures, beauty-market and consumer trends, digital tools, and BA team-management processes and guidelines, including the employee handbook.
- Plan and implement counter business activities and manage counter sales performance.
- Apply a customer-centric approach and strong retail operations, team coaching, performance management, teamwork facilitation and communication skills.
Qualifications
- Passion for the beauty retail industry.
- Strong communication and clear expression skills.
- Strong people-management skills.
- A strong service orientation.
- Thoughtful, career-oriented and resilient at work.
- At least 2 years of related work experience preferred.
Skills
Experience
At least 2 years of related work experience preferred.
Workplace
The successful candidate will be located in Chengdu, Sichuan, China.
Explore jobs in China.
Benefits
Professional brand training courses and a comprehensive group training programme; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchase discounts and free products; paid annual leave and sick leave.
Culture
At an Armani beauty counter, the work centers on fragrance consultations, makeup application and skincare advice. Beauty roles listed by L’Oréal belong to its licensed Armani business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Giorgio Armani, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Beauty Retail Supervisor», «Cosmetics Department Supervisor», «Beauty Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.