- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Giorgio Armani
Giorgio Armani and Sergio Galeotti established the fashion house in Milan in 1975. Its softly tailored jackets shaped its early collections. L’Oréal develops the house’s beauty lines under licence, including fragrance, makeup and skincare.
The Beauty Counter Supervisor leads the Shanghai counter team in achieving sales targets and oversees customer relationships, service, operations, inventory and team development. This is a full-time role; benefits include professional training, performance bonuses, insurance, regular company benefits and paid annual and sick leave.
Role & Responsibilities
- Lead and coach the team to achieve sales targets; manage, allocate and track performance indicators.
- Improve counter service standards, deliver an excellent consumer experience and strengthen consumer relationships.
- Manage counter customer relationships and develop plans to retain existing customers and acquire new ones.
- Maintain productive relationships with department stores and shopping centres, support their initiatives and strengthen the brand’s reputation in the retail area.
- Monitor market trends and competitors, identify the counter’s strengths and develop sales opportunities.
- Ensure the counter and team comply with company policies and uphold the brand image.
- Use and maintain beauty retail systems, beauty equipment and digital tools used at the counter.
- Manage counter merchandise and inventory, ensuring accurate stock counts and records.
- Track team performance, identify gaps, coordinate training, recommend solutions and coach team members.
- Manage, motivate and develop team members.
- Ensure staffing meets the counter’s business needs and allocate schedules and work assignments appropriately.
- Communicate effectively with the team, relay information in both directions, strengthen team loyalty, encourage openness and collaboration, and maintain high morale.
Qualifications
- Passion for the beauty retail industry.
- Strong communication and clear presentation skills.
- Strong people-management skills.
- A strong service orientation.
- Thoughtful, resilient approach to work and clear career goals.
- At least 2 years of relevant experience preferred.
Skills
Experience
At least 2 years of relevant experience preferred.
Workplace
This position is based in Shanghai, Shanghai, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses and a comprehensive group training system; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
At an Armani beauty counter, the work centers on fragrance consultations, makeup application and skincare advice. Beauty roles listed by L’Oréal belong to its licensed Armani business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Giorgio Armani, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Team Leader», «Beauty Department Supervisor», «Beauty Sales Supervisor», «Cosmetics Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.