- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Giorgio Armani
Giorgio Armani and Sergio Galeotti established the fashion house in Milan in 1975. Its softly tailored jackets shaped its early collections. L’Oréal develops the house’s beauty lines under licence, including fragrance, makeup and skincare.
Giorgio Armani is seeking a Beauty Counter Supervisor in Nanjing to lead counter sales, service, operations and team performance. The role is full-time and includes managing consumer relationships, inventory, compliance, staffing and team development.
Role & Responsibilities
- Lead and coach the team to achieve sales targets, managing, allocating and tracking performance metrics.
- Improve counter service standards to deliver an outstanding consumer experience and strengthen consumer relationships.
- Manage consumer relationships at the counter and develop plans to retain existing clients and acquire new ones.
- Build strong partnerships with department stores and shopping centres, support their activities and enhance the brand’s reputation in the local retail area.
- Monitor market trends and competitors, identify the counter’s strengths and uncover sales opportunities.
- Ensure the counter and team comply with company policies and maintain the brand image.
- Use and maintain beauty retail systems, beauty equipment and digital tools used at the counter.
- Manage counter merchandise and inventory, ensuring accurate stocktaking and inventory records.
- Track team performance, identify gaps, support training, recommend solutions and coach team members.
- Manage, motivate and develop team members.
- Ensure staffing levels meet the counter’s business needs and allocate shifts and tasks appropriately.
- Communicate effectively with the team, share information across levels, strengthen team loyalty, encourage openness and collaboration, and maintain high morale.
- Maintain knowledge of the brand and its products.
- Uphold brand culture and values.
- Understand beauty market and consumer trends.
- Know company and brand policies and procedures.
- Use digital tools effectively.
- Apply BA team management processes and standards, including knowledge of the employee handbook.
- Plan and execute counter business plans.
- Manage counter sales performance.
- Maintain a customer-centric approach.
- Apply retail operations capabilities.
- Coach the team and manage performance.
- Foster teamwork.
- Communicate and collaborate effectively.
Qualifications
- Passion for the beauty retail industry.
- Strong communication and clear verbal expression.
- Strong people-management abilities.
- Strong service orientation.
- Thoughtful, career-oriented and resilient at work.
- At least 2 years of relevant experience preferred.
Skills
Experience
At least 2 years of relevant experience preferred.
Workplace
The successful candidate will be located in Nanjing, Jiangsu, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses and comprehensive group training; performance bonus scheme; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
At an Armani beauty counter, the work centers on fragrance consultations, makeup application and skincare advice. Beauty roles listed by L’Oréal belong to its licensed Armani business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Giorgio Armani, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Beauty Team Supervisor», «Beauty Retail Supervisor», «Beauty Department Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.