Ginori 1735 Customer Service Intern
- Location
- Sesto FiorentinoTuscanyItaly
- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Industry
- Luxury Furniture & Homewares
- Posted
- Jul 9, 2026
About Ginori 1735
Ginori 1735 is an emblem of Italian porcelain excellence, born from the historic Manifattura di Doccia founded near Florence in 1735. As an employer, the Maison brings together master artisans, designers, commercial talents, and corporate professionals in a culture where heritage, creativity, and exacting craftsmanship converge. Its teams contribute to a living legacy that spans tableware, decorative objects, art de vivre, and contemporary design collaborations, while upholding the refinement of Made in Italy. Ginori 1735 offers an environment for those inspired by beauty, precision, and cultural continuity, inviting employees to shape the future of a storied luxury house with international resonance.
Ginori 1735 seeks a Customer Service Intern in Sesto Fiorentino, Italy to support B2B and retail back-office operations.
Role & Responsibilities
- Learn Ginori 1735 product portfolio, collections, and catalog to provide informed customer support
- Input customer orders, generate order confirmations, and maintain accurate order documentation
- Support pre-sales activities including sample orders, complimentary items, and approval copies from data entry through delivery
- Prepare and distribute commercial and marketing materials such as visual guidelines, price lists, and client-specific documents
- Manage customer complaints by verifying issues, processing replacement orders, and coordinating return procedures
- Create and maintain mailing lists and customer databases according to specific business requirements
- Collaborate with internal teams including sales, retail, and logistics to ensure seamless order fulfillment
Qualifications
- High school diploma in languages or technical-commercial studies, or equivalent degree in economics or related discipline
- Proficiency in Microsoft Office, particularly Excel and Outlook
- Exceptional attention to detail, strong organizational skills, and ability to work methodically
- Excellent interpersonal and written communication abilities
- Fluency in Italian and English; French language proficiency is advantageous
Skills
Experience
No specific professional experience required; candidates should demonstrate foundational understanding of customer service operations and eagerness to develop expertise in luxury goods e-commerce and B2B logistics.
Education
High school diploma in languages or technical-commercial studies, or bachelor's degree in economics, languages, or related field.
Workplace
The successful candidate will be located in Sesto Fiorentino, Tuscany, Italy, with easy access to Florence.
Culture
Ginori 1735 offers a workplace culture rooted in Italian artistry, craftsmanship, and centuries of porcelain heritage, where employees contribute to a living tradition of design excellence. The environment blends creative collaboration with meticulous attention to detail, encouraging teams to honor the brand’s legacy while shaping contemporary expressions of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Ginori 1735, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Support Trainee», «Customer Service Administrative Assistant», «Back-Office Support Associate», «Client Services Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.