Ginori 1735 Client Experience and Engagement Intern
- Location
- Sesto FiorentinoTuscanyItaly
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Luxury Furniture & Homewares
- Posted
- Sep 25, 2026
About Ginori 1735
Ginori 1735 is an emblem of Italian porcelain excellence, born from the historic Manifattura di Doccia founded near Florence in 1735. As an employer, the Maison brings together master artisans, designers, commercial talents, and corporate professionals in a culture where heritage, creativity, and exacting craftsmanship converge. Its teams contribute to a living legacy that spans tableware, decorative objects, art de vivre, and contemporary design collaborations, while upholding the refinement of Made in Italy. Ginori 1735 offers an environment for those inspired by beauty, precision, and cultural continuity, inviting employees to shape the future of a storied luxury house with international resonance.
Ginori 1735 seeks a Client Experience and Engagement Intern in Sesto Fiorentino, Italy. Support omnichannel strategy and luxury retail excellence within the Kering group.
Role & Responsibilities
- Support the senior manager in defining customer journeys across all touchpoints and monitor clienteling KPIs with retail stores
- Assist in customer segmentation and profiling using demographic, behavioral, and transactional data; prepare monthly dashboards tracking primary client KPIs
- Develop tools and client engagement content to enhance the in-store client experience
- Support implementation of in-store event formats, factory visits, and bespoke client experiences in and around Florence
- Manage client engagement budget tracking, invoicing, and administrative event coordination
Qualifications
- Currently pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or related field
- Strong interest in luxury retail, customer experience, brand loyalty, and luxury goods or home décor design
- Proficiency in Excel or Google Sheets
- Fluency in English and ideally Italian
- Familiarity with CRM tools such as Salesforce Marketing Cloud or HubSpot is advantageous
Skills
Experience
No specific years of professional experience required; candidates should possess strong analytical abilities, meticulous attention to detail, and demonstrated interest in luxury retail and brand engagement.
Education
Currently pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
Workplace
The successful candidate will be located in Sesto Fiorentino, Tuscany, Italy, with easy access to Florence.
Culture
Ginori 1735 offers a workplace culture rooted in Italian artistry, craftsmanship, and centuries of porcelain heritage, where employees contribute to a living tradition of design excellence. The environment blends creative collaboration with meticulous attention to detail, encouraging teams to honor the brand’s legacy while shaping contemporary expressions of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Ginori 1735, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Experience Intern», «Client Engagement Coordinator», «Retail Experience Intern», «CRM and Engagement Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.