- Location
- Lyon Auvergne-Rhône-Alpes France
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €27,500–28,750/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 24, 2026
About Galeries Lafayette
Galeries Lafayette, a prestigious entity within the retail landscape, offers an exhilarating environment that embodies a lifestyle of fashion, beauty, home, jewelry, watchmaking, and gastronomy. As part of this vibrant and innovative group, employees are encouraged to embrace creativity and commitment, driving the evolution of commerce and enchanting customers with every interaction.
Galeries Lafayette-Royal Quartz is recruiting a Luxury Sales Advisor for its Lyon boutique on a permanent contract (CDI), starting in January 2027. The role covers personalised sales, clienteling, CRM, boutique operations and after-sales service, with a fixed annual salary of €27,500–€28,750 paid over 12.5 months, plus variable compensation.
Role & Responsibilities
- Provide every client with a personalised welcome.
- Listen to clients, guide them and recommend products as part of a bespoke sales experience.
- Present products, showcase their excellence and introduce clients to exceptional pieces.
- Deliver clienteling through dedicated support using digital tools.
- Develop a client portfolio and propose targeted CRM initiatives.
- Contribute actively to the boutique’s day-to-day operations.
- Handle after-sales service requests and follow up on them.
- Take responsibility for the client experience and satisfaction, from initial welcome and service through to client loyalty.
Qualifications
- At least 1 year of successful experience in a similar role in the premium service sector.
- Fluent French and English; a third language is an advantage.
- Client-oriented, with the ability to build trusting relationships and provide personalised solutions.
- Action-oriented and results-focused, with the ability to adapt approach and behaviour to each situation and embrace new challenges to achieve the best results.
Skills
Experience
At least 1 year in a similar role in the premium service sector.
Workplace
The role is situated in Lyon, Auvergne-Rhône-Alpes, France.
Explore jobs in Auvergne-Rhône-Alpes or in France.
Compensation
The base compensation for this position ranges from EUR 27,500 to EUR 28,750 per annum.
Benefits
Variable compensation linked to boutique sales targets and individual performance; employee purchase discount; 100% premium for Sundays worked; personalised onboarding support; specialised training in the watchmaking and jewellery sector; diverse career development opportunities.
Culture
Galeries Lafayette fosters a culture of innovation and joy, where each day presents new opportunities and challenges. Employees are part of a creative and committed team, dedicated to redefining the retail experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Galeries Lafayette, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Consultant», «Luxury Retail Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.