- Location
- Lyon Auvergne-Rhône-Alpes France
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €27,500–28,750/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 24, 2026
About Galeries Lafayette
Galeries Lafayette, a prestigious entity within the retail landscape, offers an exhilarating environment that embodies a lifestyle of fashion, beauty, home, jewelry, watchmaking, and gastronomy. As part of this vibrant and innovative group, employees are encouraged to embrace creativity and commitment, driving the evolution of commerce and enchanting customers with every interaction.
Galeries Lafayette-Royal Quartz is hiring a full-time Sales Advisor on a permanent contract, starting January 2027, at its Lyon boutique. The role covers personalized client service, tailored watch and jewelry sales, clienteling and CRM, boutique operations, and after-sales follow-up; fixed annual compensation is €27,500–€28,750 over 12.5 months, with variable compensation linked to sales targets and individual performance.
Role & Responsibilities
- Provide each client with a personalized welcome.
- Listen to clients, guide them and offer tailored sales advice.
- Present and showcase product excellence, introducing clients to exceptional pieces.
- Deliver clienteling through personalized support using digital tools.
- Develop a client portfolio and propose targeted CRM initiatives.
- Contribute actively to the day-to-day running of the boutique.
- Manage after-sales service intake and follow-up.
Qualifications
- Fluent French and English; a third language is an advantage.
- Customer-oriented, with the ability to build trusting client relationships and provide personalized solutions.
- Action- and results-oriented, able to adapt approach and behavior to each situation and embrace new challenges to achieve strong results.
Skills
Experience
At least 1 year in a similar role in a high-end service environment.
Workplace
The role is situated in Lyon, Auvergne-Rhône-Alpes, France.
Explore jobs in Auvergne-Rhône-Alpes or in France.
Compensation
The base compensation for this position ranges from EUR 27,500 to EUR 28,750 per annum.
Benefits
Variable compensation linked to boutique sales targets and individual performance; discount on purchases; 100% premium for Sundays worked; personalized onboarding support; specialist training in watches and jewelry; career development opportunities.
Culture
Galeries Lafayette fosters a culture of innovation and joy, where each day presents new opportunities and challenges. Employees are part of a creative and committed team, dedicated to redefining the retail experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.