Galeries Lafayette Retail Sales Manager
- Location
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 20, 2026
About Galeries Lafayette
A high-end luxury fashion maison operating boutiques in key international capitals. The employer prioritizes exceptional craftsmanship, meticulous visual standards and personalised client service typical of leading maisons within global luxury groups.
Luxury fashion house in Paris seeks a Retail Sales Manager to lead boutique sales, client experience and operations.
Role & Responsibilities
- Lead and coach the boutique sales team to achieve and exceed sales targets and KPIs through structured one-to-ones, training and performance management.
- Develop and sustain high-value client relationships via proactive clienteling, bespoke service and personalised follow-up to maximise lifetime value.
- Manage daily boutique operations including staff scheduling, cash handling, point-of-sale (POS) oversight and loss-prevention procedures.
- Oversee stock control and merchandising: receive and reconcile deliveries, manage replenishment, ensure visual standards and execute merchandising directives.
- Drive local business development initiatives and promotions in coordination with regional retail leadership and CRM teams.
- Prepare regular sales and operational reports, analyse performance metrics and propose action plans to senior management.
- Recruit, induct and develop boutique staff, fostering a customer-centric culture aligned with brand standards and compliance requirements.
Qualifications
- Proven retail management experience in luxury fashion or premium retail; typically 3+ years in store management or 5+ years in progressive retail roles.
- Demonstrable track record of meeting sales targets, developing teams and delivering excellent client service in a luxury environment.
- Strong leadership and people development skills with experience in recruitment, coaching and performance calibration.
- Operational competency in inventory control, cash procedures and visual merchandising standards.
- Fluency in French and professional-level English (spoken and written) preferred for a Paris-based boutique role.
Skills
Experience
Typically 3+ years of progressively responsible experience in luxury retail with at least 2 years in a supervisory or management capacity; proven success in driving boutique sales, coaching staff and managing store operations.
Education
Bachelor's degree in business, retail management, hospitality or equivalent vocational experience; professional training in luxury retail is advantageous.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
The workplace culture emphasises impeccable client service, attention to detail and a disciplined approach to visual and operational standards. Teams are expected to be collaborative, commercially driven and committed to upholding the heritage and quality associated with a luxury maison.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Galeries Lafayette, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Manager — Luxury Retail», «Sales Floor Manager», «Client Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.